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Storage Etc. - Chatsworth

20550 Lassen St, Chatsworth CA 91311 1 (844) 611-1271 Map It
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Office Hours
Sun 9:30 am - 6:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tue 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thu 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty, reserves, and veterans)
  • 10% student discount
  • 10% senior discount
  • Email billing available
  • Auto-pay available
  • Moving supplies for sale
  • Paperwork can be done remotely
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires registration
Additional Information from the Facility

5' x 5' Unit

  • 1st Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$77.00
per month

5' x 7½' Unit

  • 1st Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$97.00
per month

10' x 5' Unit

  • 1st Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$107.00
per month

8' x 8' Unit

  • 1st Floor,
  • Interior,
  • Household Storage Only (No Vehicles)

$133.00
per month

7½' x 10' Unit

  • 2nd Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$119.00
per month

5' x 15' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$153.00
per month

10' x 15' Unit

  • 1st Floor,
  • Climate Controlled,
  • Interior,
  • Household Storage Only (No Vehicles)

$251.00
per month

10' x 20' Unit

  • Drive Up Access,
  • Household Storage Only (No Vehicles)

$329.00
per month
Customer Reviews
4.5 out of 5
10 Reviews
90% of respondents would recommend this facility to a friend.
Pros
  • Good Value (7)
  • Clean (8)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

3.0 out of 5 stars Mar. 30, 2015

Everything went well signing up with Daniel the first time I went to this facility, however in the following day when went to move my item to the storage unit I rented I had to wait about an hour for the on site person to open the office. She had locked up the office while inside at 4:00 in the afternoon. Later she claim she was at home Depot which I found hard to believe with her car still parked outside while she was gone. Two other people showed up and needed to get into the office and had left not having the patience. I found it very inconvenient having to wait for the office for the moving cart.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: No

4.0 out of 5 stars Mar. 19, 2015

Clean and a very nice facility

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Sep. 11, 2012

Worth the extra 15min drive

We moved for Simi to Fillmore and needed storage its was $30 more a month in either Fillmore and Simi. We are not the type to have to visit our stuff every week so it works for us. We got there and surprised on how nice it was and Jasmine was very helpful thanks so much looking for to a long drama free stay with you guys.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars Jul. 24, 2012

Great cost and decent location

They had a promo going on for the first month free and the best monthly price for the same space at other storage places. Although, the benefit is that this is a temperature controlled unit.

Security is good where you have to punch in an access code to enter AND exit the gated facility. However, when I was moving in, I had 2 cars and a 16 foot truck with me. Some douchebag cut off my 16 foot truck to follow us into the gated facility.

All doors into the building with the smaller storage units require a code to enter, but I frequently see one of the four doors open. This should not be the case especially if this is supposed to be a temperature controlled and secure facility. Granted, you have a personal lock on your individual storage unit.

The cleanliness was clean up until this last week when I saw trash by the upstairs elevator that sat there for about a week. The 2nd time I went to my storage unit, I saw the same trash still sitting there and now there were flies buzzing around.

The guy who helped me when i signed up for the unit was a miserable person who hated life. He definitely should not be in any type of service industry when you are that miserable. He did not tell me that carts were available for use, and that you must get them at the front office. Other storage units I have rented from have carts available at every entry area of the building. It doesn't help that you can't access the carts either when the office is closed, even though the facility is available until 9pm, after office hours.

I will not let that one guy ruin this entire review, so that is why they get a 3.5 star rating. There is definite room for improvement.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jul. 6, 2012

Customer service was great and I was able to look at the storage unit before I paid for anything which I am glad because I decided that it was too small.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

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