Public Storage - Chicago - 1129 N Wells Street
4.88 out of 5 stars- based on13 reviews
Showing 11 - 13 of 13 reviews
Trusted Name in Storage Solutions
I've moved several times around the country in the past decade, and frequently, either I know I'm coming back or my next home is smaller than the last. I've had a lot of good and bad experiences with many different storage companies. Public Storage is the only name I trust with never having surprise fees, knowing my possessions are safe, and having easy move in, access, and move out experiences. I just moved this weekend and selected the Public Storage location (4300 Peachtree, Atlanta) over 3 other facilities that were closer and easier for me to get to because I didn't want to worry about any hassles.
- Ryan Gerald
One-line summary
Friendly staff. Great location and prices.
- Chase
Great but lacking
The customer service was great but the facility is lacking. Not terribly, but you know their mindset is, "We don't have to invest in the best materials (specifically for the doors to the majority of the units) because the likelihood that someone will break in is exceptionally low." The attitude that the main purpose is to increase profit margins does not escape the company or at least this facility. It is a sad reminder of the way society has gotten every time you visit your unit, something that is in the ballpark range of the same cost as a monthly car payment. Again, the people at the bottom perform their jobs above and beyond but the people at the top can get away with an unacceptable performance.
- Valerie Elisabette Allen