The BEST! In every way! Period. That is all.
Self Storage 1/Sheffield is the BEST! My initial search was done online - their site was so easy to navigate and the preliminary pricing was the most competitive. When I called to inquire further, I spoke to a rep who was polite, patient with all my questions and so very well informed. I received a formal estimate emailed within just a few hours after our conversation. When I committed to them, the formal process was simple and did not matter that I was 5 states and 870 miles away.
Upon my arrival in town, I was greeted and treated like I had been a long time customer. The parking in the area was available and close. The front desk area was neat and organized. I was given a tour of the facility and it was well lit, immaculate and easily accessible both for me and for the movers that we were using.
The first move of belongings to the storage unit was simple - the movers pulled their truck right into the bay and the elevator and carts were readily available. The one glitch I faced that day was my code did not work when I tried it the first time - without even having to leave the area I contacted the front desk and it was corrected within a minute. While the movers were working I noticed the manager going through the halls with a carpet sweeper.
Midway through the month I received an email with instructions if I wanted to continue the rental for subsequent months but our rental was for one month only.
The second move was from the storage unit to the new residence and again it was so easy for the movers. My check it out of the unit was also a one minute process. And I was made to feel like I had been a long time customer.
If I have to use a storage facility in Chicago again it will be this one - even if it’s not the closest geographically. They are the BEST!
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Toni Rinaldi