Kind, understanding employees
The employees were great! The only issue I have is that when I made the booking, I was told to give an arrival time and to let them know if it was going to change AT ALL so that they could make sure to be there. I told them 4 pm, and I arrived at 4 pm. However, no one showed to actually check me into my unit until 4:30 after making calls and waiting outside. When the employees did arrive, they were very kind and helpful, it was just very frustrating due to us having missed an appointment at 5 because of it. I understand some days are hard, so I would still recommend this place, I'm just mentioning my personal experience.
Hi Jason, Your feedback is vital to the culture of our company. We work very hard, as a team, to set ourselves apart from the others. It is because of customers such as yourself that we can stand tall and united in the community. Thank you for taking the time to recognize us! We look forward to serving you!
- Manager's Response