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United Storage N. Kedzie

3402 N Kedzie Ave, Chicago IL 60618 Map It
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Office Hours
Mon - Fri 9:30 am - 2:27 pm
Sat 8:30 am - 2:27 pm
Sun 11:00 am - 2:27 pm
Access Hours
Mon - Sun 6:00 am - 2:27 pm
Features / Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Handcarts available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

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Customer Reviews 12 Reviews
  • 5 star 1
  • 4 star 8
  • 3 star 2
  • 2 star 1
  • 1 star 0
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (8)
  • Secure (7)
  • Good Service (8)
  • Clean (10)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

5.0 out of 5 stars Jul. 17, 2014

Very professional and friendly

This is our first time renting a storage unit. Staff was efficient and friendly. Space is clean and well lit. Easy access. Everything you would want at a fair price.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.5 out of 5 stars May. 14, 2014

Exceptional facility and service

United Storage N. Kedzie was super clean, well lit, and seems quite secure. Griselda was pleasant, efficient, and professional as well as having a nice sense of humor. There were loads of security cameras and comfy chairs in the office. Due to several moves, I have used 4 storage units to date and it is far and away the most pleasant and feels the most secure. The piped-in music could be dialed down a bit.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jun. 13, 2013

exceeded expectations

This is a very clean and safe facility. The elevator and the carts were very helpful.
We enjoyed the automatic sliding doors, as it was raining and we were able to push on into the building with our "stuff"!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jun. 5, 2013

everything when as expected

everything was as expected. no problems, clean secure location

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars May. 26, 2013

so good so far...very clean. Speedy process, but they never answer the phone when trying to call in the afternoon.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars May. 22, 2013

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars May. 16, 2013

Excellent facility.

I was pleasantly surprised at how clean the facility was. The security system looked top notch. The office personel were extremely helpful and efficient. I would recommend this facility to friends and family.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 14, 2013

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

2.0 out of 5 stars Dec. 18, 2012

a little busy on a rainy saturday morning. we had to wait to get our storage unit unlocked. intercom on the 4th floor to the office was either broken or being ignored.

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Sep. 11, 2012

Very friendly and helpful service

Very clean with friendly service and easy access.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.5 out of 5 stars Jul. 27, 2012

Good place with a good price

The staff were nice and ready to answer your questions. The paperwork was easy and the moving in process without much trouble.
Only that they had only one cart on the day I was moving in and the other two were lost the day before so I had no cart for moving my stuff.
Also I have not gone there to get my stuff back yet so cannot judge that aspect of the service.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Jun. 18, 2012

Good, Clean and Friendly

The facilities were very clean and well air conditioned. The onsite manager was friendly and helpful. I would rate the on-hour access security as being outstanding and off-hour access security as being average. Overall, good value and I'm happy with the company.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

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