Mold. Everywhere. 4 months.
The people there are very unprofessional, one of them working there said that sometimes cats can get into the storage unit and pee on everything so funny smells may come from that. If cats can get in, who else can? The security of items is limited only by the lock that the user provides. There are also bugs and dirt in the units that they sweep to the side when you walk in. All my shoes have also been ruined with MOLD, I will never use this storage unit again. I hope nobody else will. Unless they like their stuff smelling funny and covered in mold.
We are sorry that your experience was not a positive one. We are not sure whom you spoke to but can assure you that we have not had any issues with any animals getting into any of our units. While the units do have outside pull down doors we maintain pest and insect service. All units are cleaned prior to and post rental. You are correct, we do require the user to provide their own lock, however we have locks available for rent or sale. We really value our tenants' opinions and feedback, so please do stop in to our office at any time if you need additional assistance, or believe that there is anything else we can do to make things right - we'll be more than happy to assist.
- Manager's Response