Cubesmart - 2 Locations
The first cubesmart that I went to was on the East Side of Cleveland. It was not in the greatest neighborhood and the route to get there was filled with potholes and other questionable neighborhoods. I did not feel very safe at all. Then, when I arrived at the facility, I learned that "drive up" had a completely different meaning than what I thought. Regardless of whether you had a first or second floor unit, you had to go down long, dark hallways to get to your specific unit. There was air conditioning only in the elevator, so it was extremely hot. I felt unsafe and decided to look at the other location near me.
This time I went to the South Marginal Road Location. It was much nicer, with an actual drive up to the units. It was cleaner and more secure. When I was at the other unit, there was no privacy at all when meeting in the main office. I could hear and see anyone's information when they walked in to talk to the office person.
I like my new unit much better; however, the inconsistency in pricing is not the greatest. The unit in the second location was double the other unit. Since these are all affiliated under the CubeSmart name, they should have more consistent pricing.
I recommend the South Marginal Road location to anyone who's looking for a unit near downtown Cleveland, that's secure, relatively easy to drive to, and has actual drive up unit access. My ratings are a little lower only because of my experience with the first location.