Full of false advertisement
There are so many things wrong with this facility...it's customer service... The big difference from what is advertised compared to what you get... ... This facility advertises on Sarefoot that is a 24-hour access for business use...it DOES NOT! It is advertised on Sparefoot this this facility offers "contactless move-in"...it DOES NOT! They advertise 5x5 units however after they add the 1/4" thick additional walls inside the 5x5 walls, your remaining space to store your belongings becomes only a meer 4'2.5" x 4'2.5"! This facility would be the last place I would recommend to any of my friends or family and I will only be remaining a customer until my free month is over!
Recommended No
price1/5 (unfair price)
service1/5 (very unhelpful)
cleanliness3/5 (average)
- Mary McCord
We are sorry we did not meet your expectations. We are in fact a 100% contactless facility if a customer so chooses. From the online rentals and payments to the phone in rentals and payments. If you never wanted to step foot in the store, we would miss seeing you, but you could easily accomplish that. Our walls are standard thickness for that type of unit. I would never suggest anyone look for walls as thin as paper unless your goal is to have all of your belongings stolen. Seeing as how the units are brand new and fabricated to be 5x5 the only thing I can remind you of and anyone looking to use their feet to measure a space is that not everyone's feet are the same size, and we suggest you use a tape measure. The best thing about us is we are a month-by-month lease so if you don't want the safety of the gated facility, the many cameras throughout or the limited hours for anyone who cannot prove they are a business you are not locked in longer then you want to be.
- Manager's Response
