Excellent service, free truck and storage lock, and helpful reminders!
Within 10 minutes of my reservation I received a call from a Mini U storage associate to confirm my storage reservation and she also gave me an explanation on the truck rental and fees. On the day of my move, the staff at Mini U was extremely friendly, paperwork was a bit lengthy, but very thorough explanation was given for every page and there was no wait to get the truck, storage, or packing materials. The only disappointing part of the whole experience was that there were no blankets or pulleys in the truck and the associate at Mini U didn't tell us that there is no equipment in the truck to help us move. We didn't ask for them, as they usually come with the truck, so it was a bit sad to see nothing in the truck when we arrive to pick up furniture. Other than that the experience was very smooth, prices were reasonable, and the staff has been super helpful.