Pembrook Self Storage

Address
841 Pembrook Dr Columbus GA 31907
Reviews
4.375 20
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 10' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • 8.5ft ceiling
  • Household Storage Only (No Vehicles)
Free lock when you reserve online
per month
10' x 10' Unit
  • covered
  • ada accessible
  • drive up access
  • outdoor access
  • premium unit
  • floor 1
  • roll up door
  • 8.5ft ceiling
  • Household Storage Only (No Vehicles)
Free lock when you reserve online
per month
10' x 15' Unit
  • covered
  • ada accessible
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • 8.5ft ceiling
  • available for vehicle storage
Free lock when you reserve online
per month
10' x 20' Unit
  • covered
  • ada accessible
  • drive up access
  • outdoor access
  • premium unit
  • floor 1
  • roll up door
  • 8.5ft ceiling
  • available for vehicle storage
Free lock when you reserve online
per month
10' x 40' Unit
  • covered
  • drive up access
  • outdoor access
  • floor 1
  • roll up door
  • 8.5ft ceiling
  • available for vehicle storage
Free lock when you reserve online
per month

Facility Hours

Sun
Closed
Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 1:00 PM
Sun
24 Hour Access
Mon
24 Hour Access
Tue
24 Hour Access
Wed
24 Hour Access
Thu
24 Hour Access
Fri
24 Hour Access
Sat
24 Hour Access

Features & Amenities

  • 24-hour access
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Penske truck rental available
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on 1st of each month
  • Auto-pay available
  • $10.00 security deposit required (refundable)
  • Vehicle must be running
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, discover)

Facility's Fees & Requirements

  • Facility Administration Fee: $10.00
  • Security Deposit: $10.00 (Refundable)

Additional Info from Facility

Customer Reviews

4.375 20
June 7th, 2015
Management went above and beyond to make my moving easy
They were very accommodating to my needs. Very friendly and relaxed environment. Very reasonable price compared to others in the area. I am going to do business with them again.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 15th, 2014
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 14th, 2013
Very impressed with Pembrook
Reservations were made online to get a unit, and had to have the moving truck due back at 1 pm. Julie was out at the gate waiting for my mom and I to arrive. I've never had service like that before. She was very curtious, friendly, and explained everything very well. We had a long drive moving from Florida to Columbus, and the very first day here was very welcoming to my disabled mother and myself. Thank you Julie for doing a fabulous job! I'd recommend you to anyone..
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 11th, 2013
Always great help and very friendly!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 13th, 2013
Thank You, Kim!
November 8th, 2013
Outstanding customer service
The manager Julie takes care of all of my needs, the facility is clean and we'll secured. Nerve had one problem!
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
Manager's Response November 11th, 2013
Thank you, Chase!
September 3rd, 2013
Outstanding Customer Service
The facility manager, Julie, took away all my stress by providing outstanding customer service and demonstrating genuine care to ensure all my moving needs were met. Also, she was very pleasant, professional and well organized. Julie not only provided me a great location for my unit, but she gave me a better deal for my truck rental vs. the company I'd originally reserved with. This was a stress-free, 1-stop shopping positive experience that saved me time and money. My storage as well as truck rental needs were met, all with superb customer service and a pleasant attitude. Julie "genuinely" cares about the customer and their needs.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response September 3rd, 2013
Thank you so much, Denise! It was a pleasure doing business with you.
April 11th, 2013
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You so much, Keith!
February 27th, 2013
Excellent Customer Service Fair Prices
I find the quality of storage units better than four other places we visit earlier. Julie is super responsive to meet our needs for a quick move and willing to be flexible in helping us out. She runs it like she owns it and willing to get our business. Location is convenient, close to Fort Benning, gate, and first exit from highway. Its the best in Columbus, GA.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You, SSG Satele... HOOAH!
December 11th, 2012
I have been a customer of this storage facility for over 20 years and seen it change management many times. The current management as Pembroke Storage has been outstanding. The manager, Julie is the "best" yet. The facility is well maintained and managed. Julie is very courteous and highly professional at all times. Security is great! She is always visible around the property.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response December 11th, 2012
Wow... Thank you very much, Mr. H! -- With Respect, Julie Lewandowski Pembrook Self Storage & Penske Truck Rentals
November 29th, 2012
THE best!
I've had storage in many places. In my opinion, this facility has no other competition! The Manager is always friendly and helpful, and goes the extra mile every time. Customers are treated with the utmost kindness and respect. The area is very clean and well maintained.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You, MF... I appreciate your honesty!
November 1st, 2012
Amazing!!!
I have a couple of units there, because the prices are literally the best around, the lot is amazingly clean. paperwork is a breeze, the lot is very secure and the service is to die for! Julie, the manager, is the greatest. she is so helpful no matter what you need! i would recomend Pembrook self storage over any other storage facilities. DONT GO ANYWHERE ELSE!!!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You, Shane! I appreciate your kind words.
November 1st, 2012
Management makes the place
The service level of this facility is outstanding. I have a small buisness in Texas working in Georgia for only a couple of weeks. We were having several shipments in everyday from various places and the manager would call and let us know when packages came in and checked on us loading and unloading trucks offering up her carts and dollies. The whole experience was wonderful Thanks
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You, Michael... your crew was outstanding! Appreciate the business...
October 24th, 2012
Cool!
It's not Fort Knox or anything but the security is good. The customer service is very friendly and eager to help. I really enjoy doing business with them. I have worked with them for nearly a year and would not hesitate to refer anyone.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You, Ms. Patel! Your kind words are appreciated.
October 24th, 2012
Excellent
I had a really great experience with Pembroke. The customer service is great and the manager Julie is awesome.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You, Sir Rob! It's customers like you that make this an incredible experience!
September 5th, 2012
what a wonderful experience!
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 23rd, 2013
Thank You, Ski! You are appreciated.
March 24th, 2015
I was very good. This is my second time using the facility and I would use it again if I need to.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 5th, 2013
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
Manager's Response August 6th, 2013
Thank You, Alisa!
June 9th, 2014
no problems
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 29th, 2013
Very upsetting
Had a great first impression, Miss Julie was very nice and professional, HOWEVER.... I finally get my friends and family all together to get my things loaded and when we get to the storage units at 7:45 pm the gates DO NOT WORK! Tried using code given at sign up - FAIL. tried quite a few times (thankfully second family members truck wasnt there, only the first). This went on for about 15 minutes. Called Phone # on card - voicemail... Called the 800# by the door (since there is no alternative # offered for after hour help) Penske rep was no help at all since it was a unit issue not a truck issue. VERY UPSETTING to have everyone take their time to come, pack, load and get to the gate and IT DID NOT WORK.... Now I am riding around this morning with a fully loaded SUV to work, and no one to help unload anything because they are all at work.... Please get this fixed.
Recommended: No
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response August 29th, 2013
I'm so sorry, Ms. S., that you had to go through this; this is very embarrassing when one strives for excellence. I assure you, the gate has been taken care of. Again, my apologies.
January 30th, 2014
Not a good experience
I called over 3 weeks ago for a unit. I live in Washington and have property on Ft Benning that needs moved. The facility was to scan me a contract so I could finalize the storage. You can leave a message but it is never returned. I only, one time, got them to answer the phone. Still not accommodating and hope they finalize this unit before it's too late and I loose my property.
Recommended: No
3/5 (fair price) Price
1/5 (very unhelpful) Service
3/5 (average) Cleanliness