Pioneer Stor N Lock

1444 Box Rd Columbus, GA 31907

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About the facility

Features & amenities

How it works

1Select your unit
2Reserve for free
3Visit your facility
4Move in
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Storage units

Vehicle units

Facility map & hours

Pioneer Stor N Lock - map

Office hours

  • sunClosed
  • mon9:00 AM - 6:00 PM
  • tue9:00 AM - 6:00 PM
  • wed9:00 AM - 6:00 PM
  • thu9:00 AM - 6:00 PM
  • fri9:00 AM - 6:00 PM
  • sat9:00 AM - 2:00 PM

Access hours

  • sun6:00 AM - 10:00 PM
  • mon6:00 AM - 10:00 PM
  • tue6:00 AM - 10:00 PM
  • wed6:00 AM - 10:00 PM
  • thu6:00 AM - 10:00 PM
  • fri6:00 AM - 10:00 PM
  • sat6:00 AM - 10:00 PM

Facility's fees & requirements

Customer reviews

4.56 out of 5 stars - based on 40 reviews

Showing 1 - 5 of 40 reviews

    March 27th, 2018

    An overall excellent experience

    The storage facility was very secure and clean the customer rep was very pleasant and informative an overall good experience I would recommend to others

    Recommended Yes
    price5/5 (excellent value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Victoria

    March 29th, 2018

    Thank you, Victoria, for the wonderful review!

    - Manager's Response

    March 16th, 2018

    Friendly

    Office hours are limited, but the owner is only a call away. She definitely is very professional and makes you feel at home.

    Recommended Yes
    price3/5 (fair price)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Wendy

    March 16th, 2018

    Thank you for review, Wendy. It was a pleasure meeting you. Just wanted you to know I'm not the owner! I'm the Property Manager but try to run the facility as if I owned it. I take it as a compliment. While I was at lunch when you came to move in, as you stated, I am just a phone call away. I answer the phones 12 hours a day, 7 days a week, from 8 am - 8 pm. After hours, you can always leave a message if an emergency and I will call you back. Our Office hours are 9-6, Monday - Friday and 9-2 on Saturdays. We stay open until six to try to accommodate our customers who work until 5 during the week. I hope this changes your opinion on our office hours being limited. If I'm not in the office, there is always a note on the door saying where I am and what time I'll return and again, I'm just a call away. Thanks again- Kelly

    - Manager's Response

    February 2nd, 2018

    5 stars on everything.

    I had a pleasure working with Ms.Kelly the property manager at this facility. The location is amazing. It'ss very clean and it's safe. It has 24 our surveillance the process was very quick and everything was explained fully detailed. I would definitely recommend and suggest this Pioneer Storage 100%. Keep up your great work Ms. Kelly

    Recommended Yes
    price5/5 (excellent value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Tyneshia Pitts

    February 2nd, 2018

    Tyneshia, thank you so much for this wonderful review. You are a gem. It was my pleasure to meet you and I look forward to doing business with you!!!

    - Manager's Response

    February 2nd, 2018

    5 stars across the board.

    Kelly is an amazing, professional, direct property manager.

    Recommended Yes
    price5/5 (excellent value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Tyneshia Pitts

    February 2nd, 2018

    Thank you, Tyneshia! We appreciate your business and the review!

    - Manager's Response

    January 25th, 2018

    Awesome place to move in

    Awesome customer service nice and didn’t mind showing me around and making sure I was good to go !

    Recommended Yes
    price5/5 (excellent value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Deandria

    January 25th, 2018

    It was a pleasure meeting you Deandria. Thank you for the kind review!

    - Manager's Response

Reviews summary

5 star
22
4 star
15
3 star
3
2 star
0
1 star
0

100% of respondents would recommend this facility to a friend.

Pros

  • Good Value (34)
  • Good Service (38)
  • Clean (38)

Cons

  • N/A

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