CubeSmart Self Storage

Address
5411 West Broad Street Columbus OH 43228
Reviews
4.185 19
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$35.00
5' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$60.00
5' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
10% Off and First Month Free
per month
$42.00
5' x 15' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$78.00
5' x 15' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$49.00
10' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$86.00
10' x 10' Unit
  • drive up access
  • outdoor access
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$76.00
10' x 15' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$124.00
10' x 30' Unit
  • drive up access
  • outdoor access
  • Household Storage Only (No Vehicles)
15% Off and First Month Free
per month
$169.00

Facility Hours

Sun
11:00 AM - 3:00 PM
Mon
9:30 AM - 6:00 PM
Tue
9:30 AM - 6:00 PM
Wed
9:30 AM - 6:00 PM
Thu
9:30 AM - 6:00 PM
Fri
9:30 AM - 6:00 PM
Sat
8:30 AM - 5:00 PM
Sun
6:00 AM - 10:00 PM
Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
6:00 AM - 10:00 PM

Features & Amenities

  • Free use of truck (tenant must refuel, 50.0-mile limit)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty only)

Facility's Fees & Requirements

  • Facility Administration Fee: $22.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.185 19
December 28th, 2015
Nice and helpful people, unit as described
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 14th, 2015
Great Manager
How refreshing to work with Management that has a great attitude and is customer centric.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 17th, 2015
great custoner service
Great customer service and very understandable with certain circumstances
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 10th, 2015
great deal n customer service
Very Pleased With The Staff CLEALINESS And GROUNDS
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 11th, 2014
Light in the indoor units would be Incredibly helpful
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
August 25th, 2014
FANTASTIC!!
We are moving from a large home to an apartment. Everyone at CubeSmart is absolutely great. the place is very clean, very well maintained. great security. every possible fee was disclosed up front. a wonderful selection of packing items and a truck we can use. We are very pleased!!
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
July 31st, 2013
We've had a great experience with CubeSmart on W Broad St in Columbus. Rob was extremely helpful and friendly. He answered all of our questions and went out of his way to make us feel comfortable moving our belongings into the storage unit. SpareFoot, however, miscommunicated many details. We set a move-in date, and SpareFoot recorded a different day; SpareFoot confirmed a 10x25 unit, and we later found out that they reserved us a 10x20; Finally, we were told that the unit would be prorated and would cost us about $50, but found out later that CubeSmart does not prorate and that it would end up costing us $150. In the end, the CubeSmart employees and their excellent customer service made up for the issues we had with SpareFoot.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
June 26th, 2013
Good customer experience.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
May 14th, 2015
Great experience so far, glad to be storing here!
My initial phone consultation was helpful, I was able to get helping changing my unit on site, I was greeted and helped promptly, and so far my experience here has been wonderful.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
November 17th, 2014
Very helpful and nice staff. Facility was clean and seems secure.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 11th, 2014
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness
April 26th, 2014
Good price, friendly people, clean unit. Everything as expected.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
November 7th, 2013
I was very impressed with the customer service. they were all pleasant and very helpful
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 8th, 2013
Great.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 25th, 2013
The service provider was very friendly and helpful. I hadn't realized I could also purchase boxes, locks, etc and that was wonderful. The storage facility is very clean and neat each time I have been to my unit. I highly recommend this facility.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 9th, 2013
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
4/5 (clean) Cleanliness
July 2nd, 2013
Specifically my unit has a very small door (exactly the width of a refrigerator) and was very tough to make the bigger boxes go in .The other units have a much larger door. Overall the facility is good. Should have a light on it thou
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 18th, 2013
Pleased with facility, fence had some wind damage from recent storm.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
June 3rd, 2013
Bait and switch
Be careful to ask about the out the door cost specifically upfront. The online offer at the time was for first month free and 15% off. I requested a unit be held, was immediately contacted by someone onsite. The person I was contacted by "forgot" to disclose any hidden fees and failed to mention any mandatory insurance. I drove up with my truck expecting to maybe pay taxes and a nominal administration fee at the most. Long story short, the first "free" month cost $32.00 after they charged a ridiculous $22.00 administration fee and mandated insurance of $10.00. Now the 5x5 space I expected to pay $21.25 per month for is costing $32.68. To add salt to the wound today, I went to pay my bill online, and wouldn't you know, another non-disclosed admin fee of $1.95 for online payment submission (unless you elect to be automatically billed). I tried calling the payment in, and guess what, it is $3.95 to do it over the phone, and this is not disclosed until you have provided your CC info. If I had to sum up my experience in one word, it would be this. DECEPTIVE
Recommended: No
2/5 (a little steep) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
3/5 (average) Cleanliness