Showing 11 - 15 of 15 reviews
My facility is too expensive, but I stay because it's not creepy & I like the manager
There are specials to save money everywhere else, but not this place. I really, really wish it was less expensive because I would like to keep a storage unit always, instead of repeatedly short term stints there. The lady who runs the place is smart and really kind about taking the time to look at other facilities for me to find exactly what I need- different sizes etc... I have never used the other places she finds because I like this place. I've been to other storage facilities and they can feel like a half way house for homeless people or a creepy catacomb of rooms with lights that go out if the timer hits 0. This one is clean, not creepy and the employees are surprisingly bright and sensible. I don't know why it's surprising to find bright employees at a place like this, but it is. It's a refreshing experience to expect a mundane hassle (who looks forward to dealing w storage?) and find a completely pleasant, competent employee who is willing to spend as much time as needed to make it as good as possible. She also goes over the fine print about 100X as though she understands what a pain it is if you don't know the deal.
- Cheryl Rosenberger
Barbara has excellent customer service.
I picked public storage based on reviews from everyone else in Yelp. Barbara is excellent and has amazing customer service skills. She is kind, patient and thorough when helping you find the most perfect unit.
- Leeanne Gasparik
Awesome
Barbara is a gem!
- Ashley Hefner
ez sign up ez access
not much to say its a storage place
- Douglas Lachman
Did whatever it took to make things happen. Excellent Service
Jaimie went out of her way to make things right when she was unable to get into the unit we were going to rent. She went above and beyond to make things right and deliver excellent customer service. Thank you Jaimie!
- Joanne Williams