Theft is rampant here
I found out half my stuff was stolen when I went to my unit yesterday. Apparently theft is rampant and upper management could care less. If you want your stuff stolen, I highly recommend storing it here. The old managers Kurt and Robbie were great but they are long gone after seeing that the corporate office only wants filled units to earn income but could care less about a theft problem.
My lock was blatantly broken which management said did not in any way make them think there was an issue (besides the fact that the burglars left stuff hanging out under the door and management didn't think anything of that either.) They claim they walk the units almost everyday and yet it only took me one second to look at the damaged lock latch and know I had been robbed while it looked normal to them.
I was told the police would need a subpoena to get video footage - clearly management doesn't care and does not want to help. They just want full units and are happy to rent to anyone even if they look like they might be a Thief. The great former managers left after saying there were 15 thefts in a few months due to corporate demanding they rent to anyone.