Price great, visibly doesnt look clean or safe.
Reserving unit was super easy unit was to be held for me, agreed by sparefoot and storage unit supervisor, however on the weekend of moving in, unit was leased out to another party. I was very upset but both parties offered to fix the situation quickly. I drove to location before obligating myself and found the grass grown up around buildings, several old couches weathered and left outside building for quite a while by there wear, several of the buldings had dents and rusty wear on the outside doors, didnt look secure or maintained. The mgmt said they had someone living on property and had never had any break-ins but wasnt a risk I wanted to take. Price was THE BEST anywhere and hospitality was nice. First Impression of Facility and Upkeep resulted in taking my business elsewhere.,
Tory made a reservation for April 10 which was 2 weeks in advance. When I spoke with her she said she may or may not take it. When she did decide to take a unit I was able to accommodate her. Grass does grow quickly when it rains. We mow as quickly as possible. The storage units are metal and metal does get dented as things move in and out. Tory is correct that there are couches and stuff outside at the time she went by. What she did not see was the dumpster at the back of the property. We are in the process of cleaning out 5 abandon units that did not sell at auction.
- Manager's Response