Northwest Self Storage

Address
3150 Hawthorne Ave Eugene OR 97402
Reviews
4.525 54
Call to book now
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
3' x 3' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
3' x 3' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
3' x 3' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
3' x 4' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
3' x 6' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
4' x 5' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
4' x 5' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 4' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
7' x 4' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
4' x 8' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 4' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 4' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
4' x 9' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 5' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
7' x 9' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 8' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 9' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 9' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 8' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
9' x 9' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
9' x 10' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 9' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 13' Unit
  • climate controlled
  • floor 2
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 16' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 24' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
12' x 24' Unit
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
12' x 30' Parking space
  • outdoor access
  • floor 1
  • available for vehicle storage
per month

Facility Hours

Sun
9:00 AM - 6:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
7:00 AM - 9:00 PM
Mon
7:00 AM - 9:00 PM
Tue
7:00 AM - 9:00 PM
Wed
7:00 AM - 9:00 PM
Thu
7:00 AM - 9:00 PM
Fri
7:00 AM - 9:00 PM
Sat
7:00 AM - 9:00 PM

Features & Amenities

  • Elevator available
  • Free use of truck (50.0-mile limit)
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Manager lives on-site
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard)
  • 10% military discount (applies to active-duty, reserves only)
  • 5% senior discount

Facility's Fees & Requirements

  • Facility Administration Fee: None
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.525 54
October 27th, 2015
The original place could not accommodate my huge truck but they sent us here. The staff was just great! They made sure I understood everything, came by to check to see if I needed anything, a great experience so far! Thanks guys! You saved my day!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 15th, 2015
Excellent, friendly, secure, and easy to access.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
June 14th, 2015
One of the better storage facilities
As a university student, it's a little bit of a drive but seems clean and safe. Staff were helpful and nice. Tried to find a nicely maintained facility and was happy with this one.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 12th, 2015
Good service, clean place.
Liked it a lot! A little more expensive than I had hoped, but not a whole bunch.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 4th, 2015
We were so well taken care of!!!
We needed a place to store or belongings over summer break. Roxy and Ron took such good card of us!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 26th, 2015
great
I received great service and accommodations for quick access as I was under a time crunch.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 19th, 2015
great facility and service!
Greatt service, price and faculty! Recommend highly!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 11th, 2015
Overall Good
I called about four times before moving our belongings into storage and even had to change the unit size and every time the customer service was great. The grounds are clean and pricing was fair.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 16th, 2014
I only can say positive things. This was my first experience using a storage unit. I'd heard that they were one of the higher rated facilities and I can see why. No complaints on my end at this point.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
September 9th, 2014
Amazing
I needed to move in the same day on very short notice and the couple was very accommodating and thoughtful!! I would highly recommend this place!!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 29th, 2014
Customer Service Defines This Place
The couple that runs NW Self Storage is amazingly friendly and helpful. The paperwork takes about 15 minutes total and they run through it with you thoroughly. Any questions are answered before you have to ask and the units are very well maintained and secure. I'm happy I was referred to them and I will gladly send any friends and family their way in the future.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 24th, 2014
Management staff was helpful, efficient, and courteous.
One-line summary My choice of Northwest Self Storage was based on the on-line reviews. I was not disappointed. Ron and Roxy made sure that every question we had was answered and that our move-in was seamless. I am very happy with the security features that are in place, and I am relieved to have found such a competent management team to work with. I would highly recommend Northwest Self Storage to anyone!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 22nd, 2014
Incredibly friendly and helpful managers. Fantastic, clean space. Would definitely recommend to anyone.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 11th, 2014
Customer Service (AWESOME!!!) She did great...Thank you 5 Stars All the way across....
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 21st, 2014
Ron & Roxy A++
Kind and courteous. Ron and Roxy are excellent folks! They are always kind and helpful. Value and customer service are top rate! I wish I had more stuff to store with them!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 16th, 2014
Superior customer service
I booked online and received a confirmation call from Roxy the same day. She and her husband Ron are so friendly, helpful and professional; they made moving in a wonderful experience. Ron opened the big gate on Hwy 99 so my moving truck could have the easiest ability to maneuver to my unit. He also patrols the grounds regularly to maintain good security.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 15th, 2014
Great Service
I researched several storage units in the Eugene area for my daughter's car and belongings over the summer. This was by far the best value and customer service I encountered! Hands down a superior choice!!
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 20th, 2014
Convenient to West Eugene. Courteous staff. Multiple layers of security. Reasonable rates. Very well maintained.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 11th, 2014
Ron & Roxy managers are very nice to deal with. Friendly and professional. I give them a A+. Price was great also. Doug
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 21st, 2013
very helpful and flexible with arrival date. All was ready for us. great service
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 12th, 2013
Exceptional customer service
I was able to coordinate getting our cross-country moving trailer dropped off at the storage unit to be unloaded. Ron waited with me for the truck to arrive and opened one of the larger gates to make the driver's access to the facility easier. He also provided the driver a business card so they could call and coordinate the pick-up of the trailer with him directly - saving me a trip to the facility. While waiting for our movers hired to unload the trailer, Ron brought us a hand cart to make the work a little easier. He even brought a couple of treats and some water for our dog that had to wait in the car during the ordeal. Cannot thank Ron and Roxy enough for making the process so painless for us all!
Recommended: No
0/5 (unfair price) Price
0/5 (not at all secure) Security
0/5 (very unhelpful) Service
0/5 (very dirty) Cleanliness
October 8th, 2013
Top-notch security with AMAZING service!
I am beyond pleased with the service I received at Attic Storage. The managers, Ron and Roxy, are unbelievable! They were very accommodating, kind, and easy to work with. I knew that my belongings would be secure in their facility for several reasons: First of all, the entire facility is enclosed and is only accessible via a locked gate where renters can enter their own access code for entry. Secondly, Ron and Roxy seem to be very vigilant in running a secure operation -- I received two phone calls regarding my unit while I rented there. The first of the calls was to get my authorization to let a friend of mine gain access to my unit (I had given my friend permission, but Ron wanted to make absolutely sure before he allowed her in). A few weeks later, Roxy called to let me know that I hadn't secured the lock to my unit properly (less than an hour after leaving the property). Ron and Roxy's vigilance and communication were very unexpected and refreshing and helped to put my mind at ease. I am usually not the type to give "5 Stars" across the board when reviewing my experiences as I like to be thorough and want to provide an honest review for other consumers. This case was an exception because I truly could not find anything negative in my experience with Attic Storage. The only potential downfall I can think of is the location of the property. Attic may be a little out of the way, but it is certainly worth the trip -- I am confident in saying that Ron and Roxy will go the extra mile for you (as cheesy as it sounds, it's true)!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 12th, 2013
Exellent Facility,
I have been at this facility since 2002, I feel comfortable with the security, and the managers Ron & Roxy are very Personable, promt, Available, and willing to assist.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 3rd, 2013
Excellent facility wonderful staff great value
The managers were extremely helpful and were there to help all the way through the process. Very competitive price and a good value. I will tell everyone of the great experience I had and the safe and secure facility. Awesome..
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 17th, 2013
Very helpful
Ron and his wife I think? were very helpful. Ron walked me through the procedure and made sure I got everything right, the place was kept clean and good to know that the police come on random occasions to have canine training there.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 15th, 2013
Awesome place, awesome people, I recommend this for anyone looking for a storage unit!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 13th, 2013
Couldn't ask for better!
I was impressed with the helpfulness of the owners, the ease with which my initial visit happened and when i returned with my stuff, how quickly and efficiently it all went! I'd say it couldn't have been any smoother or cost effective anywhere else!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 9th, 2013
Ron and Roxy went above and beyond to help us with our storage needs!
Moving is stressful! As everyone knows. The expertise that both Ron and Roxy gave us in evaluating our storage needs, made our move a smooth transition. The truck rental and equipment available cannot be matched anywhere else. Thanks guys!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 31st, 2013
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 2nd, 2013
Good honest working team helped us right away and made everything straight and easy.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 2nd, 2013
Thank you Eric It is always a pleasure working with valued customers such as yourself, Roxy and I know that moving and storing your valued personal belongings can be very stressful, our team at Northwest Self Storage Attic Facility is here to help relieve some of that stress, We look forward to supplying you the best service available. We hope that your trip to Canada is a very exciting and a fun filled trip. Ron & Roxy Roxy & Ron Roy NW Self Storage-Attic Storage
January 27th, 2015
great people. made me feel welcome
They are organized and thoughtful. I feel good entrusting them with my belongings. Very friendly and personable. Huge facility. Huge upgrade from previous storage facility (uhaul)
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 2nd, 2014
Great summer storage option for college students
Very straightforward process to obtain summer storage. We liked the availability of climate-controlled units, the secure location and the very nice office staff.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
October 8th, 2013
Responsible management at Attic Storage
Attic Storage In Eugene Oregon, is run By Roxie and Ron Roy. The storage facility is watchfully maintained by the Roys, who do all they can to make the place orderly, safe, and welcoming. When I first moved here they were exceptionally responsible and patient with me. Their good work and professionalism helped me deal with a difficult move. They were recent arrivals at Attic themselves. As time has passed I've noticed how they keep the place orderly and secure; everything has improved under their tenure. The generous spirits and the efficiency that I experienced the first day i met them remains a hallmark of their service. Andrea Siebert, happy customer
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 1st, 2013
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
June 29th, 2015
Easy to reserve and a truck to use!
The lady from sparefoot that helped me out found a couple of different storage facilities that fit my needs. The facility that I finally chose also had a truck available for use for only $20 ($100) deposit.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
January 21st, 2015
Super friendly and helpful!
It was a little tight to maneuver our RV through but we are very happy with it
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 29th, 2014
Really nice people, good choices for units.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
November 20th, 2014
would recommend using this storage company.
Staff very friendly and helpful.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 3rd, 2014
Staff super great. Neat, clean, and squared-away facility.
Recommended: Yes
2/5 (a little steep) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 12th, 2014
The people helping me were very kind and helpful. I was going to get a storage spot a little larger than what I needed and they helped me figure out what I needed and what would be best. They listened, figured out my needs, and addressed them suitably. I was very pleased with my experience.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 5th, 2014
Foremost, the managers were wonderful. Very friendly but also very professional, competent.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
September 18th, 2014
The people were friendly, and made sure I knew everything I needed to know. They also didn't take all day to do it, which was nice. I do wish the facilities were open later though.
Recommended: Yes
2/5 (a little steep) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 10th, 2014
Very easy to move in and the staff was very friendly and helpful
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 27th, 2014
Friendly, helpful staff ready to go the extra distance to assist! Great impression for the business!
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 14th, 2014
I had an overall great experience! The couple running the facility were very nice, friendly, and helpful!
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 7th, 2014
Excellent
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 31st, 2014
Couple working there are very polite and respectful, both wonderful people
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 6th, 2014
they were helpful and answered all my questions and gave a tour of the place and explained everything in clear and easy to understand wording i would tell family and friends about this place.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 27th, 2013
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
August 25th, 2013
Great customer service from people who care
I found the location online and went to look in person. Ron took me a tour of the location showing me the different sizes and arrangements of the units. He and his wife shared their experience in the industry and how they were applying it to this location. He also explained humorously about the security arrangements which actually made me feel better about choosing them for my storage needs.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 22nd, 2015
Not real pretty units & they have active pest control, ok 4 budget short term, dry storage.
Managers on site very watchful. They gave me a better deal on larger unit than I had reserved, with lighting that met my needs better. Just need summer storage and room for small boat on trailer. Managing couple are kind and clearly seasoned in the business.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
February 17th, 2015
I was in a bind - few places were open on Sunday and I was getting no call backs. Spare foot got me connected. At the facility the agent helped find a place in their system that was closer to my new home and transfer my rental agreement. thanks
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
October 10th, 2014
Good experience, had a little trouble driving in the parking lot.
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
2/5 (somewhat unhelpful) Service
3/5 (average) Cleanliness
September 1st, 2013
very good
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness