Great Place - Customer Service is Top Notch!
I will say that I am comparing my experience to no other storage places since this is my first one I personally rented but nevertheless I have been in the customer service industry for over 15 years. You wouldn't think of a storage facility to have great customer service, but this one does. Zach is great, he called my cell phone 10 minutes after a reserved my unit online just to see if I had any questions. I am glad he did because he saved me $10/month by telling me to bring in a copy of my renter's insurance. So the customer service is top notch, what about the rest? The facility presents itself very orderly, neat and clean. Just a well oiled machine. It's not like I have expensive or important stuff to store but regardless I want the feeling that my stuff with be safe and secure. Zach and Mini - U - Storage obviously take their job/business seriously and I would recommend this place to anyone looking for a fast, great & cheap storage alternative. Great job guys!
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Mike Conner