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Storage Pros - Fall River

55 Father Devalles Blvd, Fall River MA 02723 1 (844) 611-1271 Map It
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Office Hours
Sun 11:00 am - 3:00 pm
Mon 9:30 am - 6:00 pm
Tue 9:30 am - 6:00 pm
Wed 9:30 am - 6:00 pm
Thu 9:30 am - 6:00 pm
Fri 9:30 am - 6:00 pm
Sat 8:30 am - 5:00 pm
Access Hours
Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tue 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thu 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm
Moving Amenities
  • Truck rental available
  • Handcarts available
  • Moving supplies for sale
Security Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Manager lives on-site
Access Amenities
  • Email billing available
  • Accepts mail/packages for tenants
Payment and Billing Amenities
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Rent due on same day each month per lease start
  • Auto-pay available
Insurance Amenities
  • Insurance required
  • Homeowners/renters insurance accepted
  • Insurance available
Vehicle Storage Amenities
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Other Amenities
  • Paperwork can be done remotely
Additional Information from the Facility

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5' x 5' Unit

  • Drive Up Access

Contact Facility for Current Specials

$54.00
per month

5' x 10' Unit

  • Drive Up Access

Contact Facility for Current Specials

$77.00
per month

10' x 15' Unit

  • Drive Up Access

Contact Facility for Current Specials

$133.00
per month

10' x 25' Unit

  • Drive Up Access

Contact Facility for Current Specials

$173.00
per month

10' x 30' Unit

  • Drive Up Access

Contact Facility for Current Specials

$202.00
per month
Customer Reviews
3.5 out of 5
15 Reviews
73% of respondents would recommend this facility to a friend.
Pros
  • Secure (10)
  • Good Service (11)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

4.0 out of 5 stars Dec. 28, 2014

My parents have both used this storage center and have had great experiences and I only move my belongings into the unit a week ago they have been great the staff is very friendly and they explained everything perfectly

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Dec. 11, 2014

N/A

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Nov. 24, 2014

So far, no problems

I found a need for a little extra storage space, close to where I live, as I will be accessing the storage space weekly. I found Storage Pros to be convenient and clean. The space was exactly as I expected it to be.

As we clean out our house in Pennsylvania, we will need more storage space then. I plan on renting a larger unit at that point. Since it may be a year away, the smaller unit is fine for now.

Thank you for being as promised.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

2.0 out of 5 stars Nov. 3, 2013

Storage RIP-OFF

I rented a unit beginning in June of 2013. I was told there was no lease agreement, that rents were collected on a month to month basis. The first time I paid my rent, after starting the initial contract, I paid two months in advance (July and August). The second time I paid another two months in advance, September and October. Well, circumstances were such that I cleaned out my storage unit at the end of September, notified Storage Pros, and was told that I should see the refund of my October rent. A couple of weeks went by and I noticed the money had not been refunded yet. When we contacted the office, we told the lady what transpired, and she said that the refund should have been processed by the man at the desk the day we cancelled, and further stated she would send the paperwork into accounting to issue the refund. Another week and a half later we were contacted and told that it was their policy NOT to issue refunds on prepaid rents. When we asked for the number to the accounting individual we were told that Storage Pros could not issue that information, and that they would have accounting call us. So far, no response - shocking. Bottom line is this. I will never recommend a company that keeps your prepaid rent, especially since it doesn't stop them from renting the unit out again and then double collecting on the unit. It may be your policy, however, it is a very unethical policy, one that is not only wrong, but just poor business practice to take customer money without your policy being very clear up front. I can assure you that you will not only NOT get business from me in the future, but that I will be contacting the Better Business Bureau, filing a complaint, and further looking into the legality of your "policy". Lastly, you will not get a recommendation at all for business, in fact, I will recommend U-Haul as the best option for storage renters.

  Price - 2/5 (A little steep)

  Security - 4/5 (Very secure)

  Service - 2/5 (Somewhat unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

1.0 out of 5 stars Jul. 27, 2013

dr storage bull

this was the worst experience ever all my belongings are covered in mold .Beds frames furniture suits clothes towels coats dresses kitchen set lamps living room set mirage surround system all ruined . Dry storage no without ventilation this place is excessively heavy with moisture. the floor covered in puddles .everything we had everything we put all our possessions ruined the cost to relocate put in storage and now to dispose of a total loss .disgusted and angry we had to borrow money to buy beds and some used furniture so we can live what a loss more so because we thought everything was in dry storage and safe yeah right..dont rent here you may be as heartbroken and as financially depleted as we now are .our wedding pictures though thats the real tragic loss .

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: No

3.0 out of 5 stars Jul. 9, 2013

Should have been informed that the unit was not inside the locked, secure fence. And should have, especially, been informed about the ceiling plaster falling down. Never mind about when the ceiling is going to be fixed I might have to come back, move my entire unit into another one while fixing the ceiling and then have to move it back!? That's ludicrous.

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

5.0 out of 5 stars May. 14, 2013

The best value for your money.

I called the storage pros after calling al around and for a 5x5 unit everyone else wanted around $70 when Tim from storage pros said it would be less than $40 I was so happy,Tim was more than helpful and went above and beyond. Thank you storage pros.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Apr. 12, 2013

good deal

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Mar. 19, 2013

So far no complaints the gentleman that took care of me was very friendly and answered all my questions he was also very helpful

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

0.5 out of 5 stars Oct. 27, 2012

over priced

Well went in there thinking I was going to pay 35 bucks plus some fees say 45 or so. I ended paying 74 bucks this it how it works people plz note..... Cuz they won't tell you this till your there. Insurance 9$ rent for storage 35$ ADMINISTRATIVE FEE 20$ they offer you a free month with a 9$ insurance fee and addicinal 35$ for your quote un quote free month

  Price - 1/5 (Unfair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: No

5.0 out of 5 stars Aug. 28, 2012

Best Price & Good Service

Required a small space for a few items from my son's dorm room for summer. Storage Pros was the most reasonably priced in the area -the university is actually in RI and at $35 per month it was worth travelling . My wife and I also rented from the storage manager,Tim, who was extremely helpful to us as well as professional and polite. Fit our needs. Good Value. We will be back next summer!

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Aug. 14, 2012

good

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Jul. 3, 2012

So-So

Between the customer rep that I talked to and the gentleman in the office, there was a discrepancy. I was assured that first month was free and all I had to pay to move my things into the unit was $20. But was actually the case was I had to pay the twenty, plus first month, second month is free and what I had no idea of was that there is a mandatory insurance you have to purchase, adding an additional $9 a month. So I left paying about $75 when all I had thought I was going to pay was $20. But the gentleman in the office was nice.

  Price - 2/5 (A little steep)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

4.0 out of 5 stars Mar. 9, 2012

Great

Great storage company. good price. Would go there again or recomend to a freind

  Price - 3/5 (Average)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

0.5 out of 5 stars Feb. 6, 2012

Terrible customer service

There is a worker there named Tim, who has this thing with antagonizing people. I first saw him doing it with some other people and then one day he tried that with me. When I was upset after they locked me out of the storage even tho my payment was on time (they do that often) he had no explaination but yet said that if i speak to him in that tone he wont deal with me. Unbelievable. When i went to make a complaint at the corporate office...no one cared and said "Tim's a good guy"...i moved out asap. Plenty other storage's in fall river who treat people with respect.

  Price - 3/5 (Average)

  Security - 3/5 (Average)

  Service - 1/5 (Unhelpful)

  Cleanliness - 3/5 (Average)


Recommended: No

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