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Customer reviews
4.63 out of 5 stars - based on 15 reviews
Showing 11 - 15 of 15 reviews
Easy to use
Only thing - need access to some kind of cart to transport items
- Carol Huckleby
The lock that I had prepaid for was not there when I arrived
When I got to the empty unit, there was no lock there that I had prepaid for. All of my furniture was unloaded into the unit and I could not lock it up that night. I went to the unit the next day, and there was no person on site to help me. Now my unit has been unlocked two nights in a row. Today I need to go to a different storage facility to pick up a lock myself. Not very happy with that.
- Jill Maynard
So far so good
Newly moved in and everything went seamlessly unhinged lol
- Chantell Bond
a little disappointing
I had a pleasant experience with the customer service/ reservation specialist & with the manager of the facility but when it comes to the price you are quoted on the phone when making the reservation is not the same when you get to the facility. I feel all that should be explained to you before you make a decision and waste a trip! You have to pay an insurance fee/month, & buy their lock which ends up costing you about $30 more than expected. I just thank the lord that I had the money because I needed the storage.
- Heather Giardina
Something to Consider
The storage space is perfect however if you need to work in the space for any period of time, it's not very convenient. When trying to organize the items in my unit I found myself plunged into darkness and had to stop what I was doing every 3-5 minutes and walk into the hall to trigger the sensor to turn on lights. I tripped more than once and it took longer to do what I needed to do. Also, no public bathroom - again, if you need to spend any time in your unit not having a bathroom available is very inconvenient. I know it is not in contract to have one available but maybe there is a storage company out there that provides a public restroom. Just something to consider.
- Susan Platts