Terms and conditions explained sooner than before you are signing
I came to this facility because I had used it in the past and i thought i could trust i was getting the best deal. I found out after paying fees and all totalling to $77 dollars that i could have had a climate controlled unit somewhere that would have prorated the rent if i do not use it a full month. This was not brought to my attention until after i was about to sign.
I'm sorry you had a bad experience. However we do prorate rent when you move in, and we charge $13 admin fee. Rent and admin fee is the only thing we require up from, unless you want to purchase a disc lock for $10. We do not require insurance like the majority of storage facility's require. We strive to provide good service and lowest rates in town with that being said other facility's rates are $67 to $85 for a 5x10, our current price is $45. I appreciate your review and once again apologize because you did not think you received a fair price.
- Manager's Response