Don't do business w/ these people
My wife and I are in the process of relocating from MS. to the Gulf Shores area. Both of us were doing research on line trying to find the best deal on a storage room. My wife located this place (which was much more expensive than Many others) so she reserved it.. In the mean time, I located one at Extra Space Storage that was half the price of Azalea storage. When I called to explain to the folks at Azalea, the old man that runs the place told me that he had already charged my credit card and would not talk about a refund.. He would not even give me a name or contact number to Anyone I could talk to.. This storage facility is Over priced and the people that run it should have retired YEARS AGO...
- Van Flynt
Mr. & Mrs. Flynt stored their Uhaul truck and trailer inside the fence to unload the next day and he put the disc lock on the 10x20 unit he rented "we give everyone a Disc Lock for better security at the movein"
Mr. Van Flynt rented this unit way after we closed, and we also gave him a loaner lock to put on his Uhaul truck too, this unit was reserved thru My SpareFoot.
Three days later after moving his Uhaul and trailer his wife Tracey called and wanting a refund, sorry we could not do that after moved in and had the lock on that is what I told her.
As for the comment on our age we have more experience and Great Customer Service than most Self Storage around & we live on Site to help with even more Security & Keeping the Property Well Maintained.
Sorry you didn't get your way Van I don't think you would have done anything different in your business.
- Manager's Response