Fort Knox Self Storage - Frederick

Address
5106 Us-40 Alt Frederick MD 21702
Reviews
4.525 21
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Available Units

Facility Hours

Sun
10:00 AM - 4:00 PM
Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 5:00 PM
Sun
6:00 AM - 9:00 PM
Mon
6:00 AM - 9:00 PM
Tue
6:00 AM - 9:00 PM
Wed
6:00 AM - 9:00 PM
Thu
6:00 AM - 9:00 PM
Fri
6:00 AM - 9:00 PM
Sat
6:00 AM - 9:00 PM

Features & Amenities

  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Handcarts available
  • Band practice allowed in units
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Rent due on 1st of each month
  • Auto-pay available
  • Insurance required
  • Insurance available
  • 10% military discount (applies to active-duty, veterans only)
  • 10% student discount

Facility's Fees & Requirements

  • Facility Administration Fee: $15.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.525 21
November 22nd, 2015
Great app !!
Thanks for helping me to get the best price
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 27th, 2015
It was good. Customer service was great.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
May 29th, 2015
Dylan was awesome to deal with. Great person. Thank you, Dylan.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 27th, 2015
Manager went out of her way to find me the right unit to fit our situation.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 23rd, 2015
Kara was outstanding.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 19th, 2015
Was seen and shown a unit immediately. Very helpful and easy.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 16th, 2015
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 16th, 2015
The property manager (Dylan) was excellent. He took time out of his personal day to help me make a payment when the kiosk would not work for me.
Recommended: Yes
0/5 (unfair price) Price
0/5 (not at all secure) Security
5/5 (outstanding) Service
0/5 (very dirty) Cleanliness
March 14th, 2015
Rented a unit 2 months ago for a move and all the staff were very helpful. (Even helped me get a hold of the rental truck from the other site.) Will recommend.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 17th, 2015
Great customer service. Very polite and friendly.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
April 10th, 2013
easy process
I was relocating from another state and needed to store items when the office wasn't open. Michael took care of the paperwork via phone and email, which was a great help. The price was a good bit higher than what I was used to in other places, but seems to be average for this area. The site is secure and in a convenient location.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 20th, 2013
Great conditions & staff
A++++ Perfect in every way, helpful staff & great building
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response February 20th, 2013
Thanks very much for your review, Bob! We appreciate your business and will continue to try to meet all your storage needs!
February 28th, 2013
great service...
whenever i called for assistance, michael martin is always a great help. he politely take my payment over the phone and answer all my questions...
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 2nd, 2015
great experience
Staff was kind and very helpful...was able to access storage at any time. Will recommend to a friend
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 8th, 2015
The staff was very helpful and made me feel welcome
They were so professional and nice and made my move easy
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
March 19th, 2015
Great job.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 26th, 2015
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
May 25th, 2014
Quick and simple.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
June 4th, 2013
The woman that helped us went above and beyond what was expected when we discovered we had miscalculated the size of the unit required. She rolled up her sleeves without even asking and if it had not been for her, we would have had a serious dilemma. Oh, and did I tell you that the temperature was in the mid 90's? She deserves and gets our highest praise.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 22nd, 2013
i rented a promo unit, now im hearing that when it goes up, the price is going to jump to the regular price. mind you, there is no mention of this when u sigh up. i was told that when when the monthly price goes up it would be by 5 to 8 % now im just watching to see what happens
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
Manager's Response February 22nd, 2013
Thanks Jerry for your review. We never want any of our customers to feel tricked into renting with us. We try to set fair prices, and offer promotions based on availability and what we see happening in our market. We guarantee any promo rate for 6 months, after which time we assess whether to make an increase. If we adjust your rate we do so based on what we see in the market. And, we never do more than one rate change per year. If you have any questions please feel free to contact us – we're happy to talk to you and look forward to meeting your storage needs.
April 17th, 2015
It was ok the guy at the desk was anice fellow not sure what to say it's a storage unit not a brand new car it's average overall nothing bad nothing great
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
3/5 (helpful) Service
3/5 (average) Cleanliness