Experience was horrible. After paying first and half second month on rent and hiring people to help pack and move my things to storage, the employee never gave me a tour, didn't give me a key or a lock to my unit. So when we arrived ,after calling 4 times that day, we had 2 truck loads that had to go back to my house and unloaded and $200 of my money was wasted because no one would answer the after hour number and we could visibly see one of the staff members was upstairs that lived at the facility. When I politely called them to discuss the matter the woman blew up on me and was insisting "it was not her fault" although she was right she was rude, then offered a free month in a bigger unit, that was a BIG MESS of situation! Now I have a bill for $250.00 and no response from the management.