Friendly, inviting staff and atmosphere
Meredith was extremely professional and friendly. The paperwork was easy to get done. The storage unit area is clean and the temperature is great (all units temperature-controlled, which I really, really like!) The overall layout of the building is impressively convenient (they even have a 'LOADING DOCK' area to conveniently park and load your stuff onto the pull cart) and the elevator is great. (I could actually get on the elevator with my stuff, instead of putting my stuff on the elevator and having to take stairs to the unit level to meet the elevator.) Everything is in one building, which is awesome. (I didn't have to go to one building to rent a unit and then drive or walk to the unit itself. I also like the security of the building. You have to have a fob key and their camera placements are comforting. I could mention more but I'll close with mentioning that the locks for the units are included. I had to pay about $10 extra for a lock pad, when I used another storage business, before. OH....THE PRICES/DEALS ARE GREAT!!!! THEY HAVE ALL THAT I MENTIONED ABOVE AND THEN GREAT PRICES AND OFFERS TOO! ð
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- NaTarsha
Thank you so much, NaTarsha, for your kind words regarding Meredith at the Self-Storage facility at E-Commerce Center of Hampton. She is a valuable member of our team and we are so pleased she could meet your expectations. We are also happy to hear that all of our amenities were to your liking! Thank you for trusting us with your valued belongings!
- Manager's Response