Happy Boxes - West End

Address
9120 West Broad Street Henrico VA 23294
Reviews
4.785 19
Call to book now
1 (877) 691-2491
Get Directions

Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
5' x 5' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
5' x 5' Unit
  • heated only
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
5' x 10' Unit
  • heated only
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
5' x 15' Unit
  • heated only
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 10' Unit
  • heated only
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
8' x 15' Unit
  • heated only
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
15' x 10' Unit
  • climate controlled
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
10' x 15' Unit
  • heated only
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
12' x 15' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
13' x 15' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month
11' x 18' Unit
  • heated only
  • floor 1
  • interior
  • Household Storage Only (No Vehicles)
per month
10' x 20' Unit
  • drive up access
  • outdoor access
  • floor 1
  • Household Storage Only (No Vehicles)
per month

Facility Hours

Sun
Closed
Mon
9:30 AM - 6:00 PM
Tue
9:30 AM - 6:00 PM
Wed
9:30 AM - 6:00 PM
Thu
9:30 AM - 6:00 PM
Fri
9:30 AM - 6:00 PM
Sat
8:00 AM - 4:30 PM
Sun
24 Hour Access
Mon
24 Hour Access
Tue
24 Hour Access
Wed
24 Hour Access
Thu
24 Hour Access
Fri
24 Hour Access
Sat
24 Hour Access

Features & Amenities

  • 24-hour access
  • Free use of truck
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-24ft)
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)

Facility's Fees & Requirements

  • Facility Administration Fee: $15.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.785 19
October 22nd, 2015
My experience with Daniel was outstanding. As a customer service agent he was excellent.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 5th, 2015
Daniel and Dan are excellent management. I enjoyed being here. Thank you for everything.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 16th, 2015
Daniel was very helpful and friendly. Just the place we needed.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 10th, 2015
Dave was excellent.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
4/5 (clean) Cleanliness
July 23rd, 2015
Super Helpful in a Pinch
Last year I had to move out of my apartment last minute and needed a place to store all of my furniture. Happy Boxes had the best prices for both storage and truck rental. The best part however, was the customer service. I felt welcomed the entire time that I made use of the storage unit.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 22nd, 2015
Quick and easy
Dan and Daniel are helpful and responsive and will get you what you need
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 9th, 2015
Excellent.
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
May 6th, 2015
It was easy and economical.
Convenient location and very clean and well run. Access is easy and the storage area is very clean and easy to get to. Most competitive price in the area. Staff was very helpful.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response May 7th, 2015
Jean, thank you for taking time to review our business. We wish you and your new business great success in the Richmond area. We are delighted you selected Happy Boxes Self Storage for your storage needs. As your business grows, we will be here to supply you with the tools you need to be successful. Thanks, Dan
April 29th, 2015
Moving in July and needed to clear space
Great service will always choose them if space is available
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 14th, 2015
Dan was amazing and helped us with everything we needed.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 12th, 2015
Very clean and location is convenient.
Service Manager, Dan, is very helpful and eager to assist!
Recommended: Yes
4/5 (good value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 25th, 2014
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response December 26th, 2014
Thank you for taking time out of your schedule to let us know how your experience went. We are happy to serve you. Thank you for choosing Happy Boxes Self Storage.
November 18th, 2014
Great place, Great price, Great service and very nice and update Facility
This by far was my best experience yet for renting a storage unit. The facility was clean, plenty of room for not just cars and suv's but for actually tractor trailers. The only thing this place needs is a huge sign to bring in more customers because that sign is not big enough for people to see. I would suggest get a bigger sign because this is a nice facility.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response November 18th, 2014
Thank you for your kind words. We are happy you choose Happy Boxes for your storing needs.
September 4th, 2014
It has always been a pleasure working with Happy Boxes. Always excellent service very clean place. Will recommens to everyone anyone.
Recommended: Yes
5/5 (excellent value) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
April 24th, 2014
Great place!
Convenient and the use of the truck is a huge plus! Excellent staff!!
Recommended: Yes
4/5 (good value) Price
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
Manager's Response April 25th, 2014
Thank you for your review and thank you for choosing Happy Boxes for your self storage needs.
April 4th, 2015
Dan Primean was awesome. Friendly and smiling from the minute I entered the door. That kind of customer service influenced my decision to use Happy Boxe.
Recommended: Yes
3/5 (fair price) Price
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
Manager's Response April 29th, 2015
"Christopher, It was my pleasure to help you. I appreciate that you choose Happy Boxes for your storage needs." Dan
November 25th, 2014
Very pleasant Dan has been a charm with helping me get all the info I need to move in.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 4th, 2014
had a great chat with the Manager which really made the process perfect.
Recommended: Yes
3/5 (fair price) Price
4/5 (very helpful) Service
4/5 (clean) Cleanliness
July 22nd, 2014
Needed a storage unit for a couple months, this one worked fine for me.
Recommended: Yes
2/5 (a little steep) Price
3/5 (helpful) Service
4/5 (clean) Cleanliness
Manager's Response July 24th, 2014
Thank you for choosing Happy Boxes Self Storage. We will do everything we can to make your experience with us satisfying.