Exceptional Customer Service and Storage Capabilities
Our family used this facility in support of our relocation from Fairfax to Charlotte, NC earlier in 2016. We used as many as 3 units during our 6 month transition - all good, e.g., clean, competitively priced, etc. Most significantly, between our relocation company and our family, we accidentally damaged the facility on 2 separate occasions by smashing a fire extinguisher holder and scraping the electronic gate. The staff was extraordinary in working with us and the insurance companies to resolve these issues. Their (staff) professional approach in dealing with us while using the facility from start to finish simplified our move and added a personal touch which was most welcome during a challenging inter-state move.
- David Maloney