Terrible customer service
Customer service was terrible!! The lady inside did not explain that i needed a code to get into the door of the second floor and my storage was not on the side she said it was. Before i went in i was given information about being able to rent a uhual truck from them then was told that there was no trucks available 5 minutes later. They are unorganized but you canât beat the price.
I'm so sorry you found the customer service to be so poor. Our company strives to reach 100% customer service, and I apologize this wasn't the case for you. I hope that over time you found the customer service to be be better, as this particular experience is not typical of our company. We appreciate you.
- Manager's Response