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StorQuest Self Storage

850 Kawaiahao St (4th floor), Honolulu HI 96813 Map It
Send Me Hours & Directions
Office Hours
Mon - Sat 9:00 am - 2:27 pm
Sun 8:00 am - 2:27 pm
Access Hours
Mon - Fri 7:00 am - 2:27 pm
Sat 9:00 am - 2:27 pm
Sun 8:00 am - 2:27 pm
Features / Amenities
  • Video cameras on site
  • Fenced and lighted
  • Elevator available
  • Handcarts available
  • Insurance available
  • Insurance required
  • Homeowners/renters insurance accepted
  • 10% military discount (applies to active-duty only)
  • Email billing available
  • Auto-pay available
  • Accepts mail/packages for tenants
  • Moving supplies for sale
  • Rent due on same day each month per lease start
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard, amex and discover credit cards accepted
  • Vehicle requires title
  • Title must match renter
  • Vehicle must be running
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

There are no units available on SpareFoot at this time.
Search SpareFoot for Storage in this Area.

Customer Reviews 32 Reviews
  • 5 star 6
  • 4 star 11
  • 3 star 13
  • 2 star 1
  • 1 star 1
97% of respondents would recommend this facility to a friend.
Pros
  • Good Value (19)
  • Good Service (23)
Cons
  • N/A
Help your fellow storage searchers make the right choice! Leave a Review

5.0 out of 5 stars Jan. 25, 2015

Exactly what I needed

The staff was the best very helpful. Set me up with a unit that served my needs perfect. Clean and dry.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jan. 19, 2015

Michelle was very helpful and friendly. She made our decision easy. Thank you Michelle.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.5 out of 5 stars Jan. 17, 2015

Easy. Affordable. Fast. Central location.

Great customer service. Easy to find. It's an older self storage warehouse so the lockers aren't super sturdy looking. Got my space for a very affordable price. Have yet to make first payment; hopefully that process goes smoothly.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

2.0 out of 5 stars Dec. 27, 2014

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.0 out of 5 stars Dec. 4, 2014

Great facility, proximity to my house is excellent. Great customer service and cheap rates. 5 stars

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Aug. 4, 2014

Location and rate make this a terrific value.

Sheryl was particularly helpful getting me set up. I spoke with people several times, and all were kind and helpful. What I like most about this unit is the location and the price. The required insurance is deceptive, but the rates are still good.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Jun. 23, 2014

highly recommend

Just about everyone who worked StorQuest located 850 Kawaiahao St, 4th floor is very professional and friendly. It is a very clean place and the price is right.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 15, 2014

Cheap storage

Convenient location and super cheap, although the price is clearly reflected in the appearance of the facility. It's exactly what I needed, and for the price, I have no complaints.Even though rates are low, they will still try to nickle and dime you with fees (like every other storage place) so pay attention.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

3.0 out of 5 stars May. 13, 2014

I'm good with it

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Dec. 12, 2013

Worried about the infrastructure of the units. Does not seem to secure.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 2/5 (Somewhat dirty)


Recommended: Yes

4.0 out of 5 stars Nov. 7, 2013

searched online for the least rent storage space.

I reserved a space at storquest site and spare foot. did not realize the database was one and the same. found out upon rental day. I have the space I needed. thank you . there was some confusion but aLL ok now. corrections to the account were handled with difficulty but successful.

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Nov. 7, 2013

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.0 out of 5 stars Sep. 17, 2013

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Sep. 17, 2013

The staff is very informative & friendly to advise what type of storage unit is good enough for the items placed in it. Thank you very much Alyson.

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Sep. 5, 2013

The staff were great & we got a great deal.

  Price - 5/5 (Excellent value)

  Security - 2/5 (Somewhat secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars May. 21, 2013

When I first arrived, I was a little scared. The employees, however, made me feel welcome.

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.0 out of 5 stars May. 2, 2013

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Feb. 27, 2013

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Dec. 30, 2012

FABULOUS PEOPLE IN THE HAWAII

Thank you Kevin, your assistance was far beyond the call of duty, helping me as a handicapped senior and locating me a convenient storage and assisting me putting my items in...the world would be at peace if we had more people like you...thanks again : ).

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jan. 22, 2012

A great value for my purpose.

I am an original tenant. I find the monthly rate very good. I did shop around but there no other space that could match much less beat the price. I do find the hours inconvenient sometimes and sometimes, I wish the homeless were not there but they have never bothered me. Parking is limited so it would be nice if the empty company truck would not park inside.

  Price - 5/5 (Great value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jan. 19, 2012

my unit/my way

The staff is helpful, the unit is just what I need to store items when I'm off island. When I return, my possessions are right at hand. I can travel lightly now with peace of mind.

  Price - 4/5 (Great value)

  Location - 4/5 (Great)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Jan. 11, 2012

Always helpful -

As I am not in the U.S. it has been reassuring to have their unfailing cheerful help

  Price - 3/5 (Average)

  Location - 3/5 (Good)

  Security - 3/5 (Average)

  Service - 3/5 (Average)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.5 out of 5 stars Jan. 11, 2012

Very happy with facility and service!

Excellent, friendly staff and clean environment. Air conditioning would help because it gets quite hot sometimes. Overall, I'm very satisfied with my storage unit there.

  Price - 3/5 (Average)

  Location - 5/5 (Best)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jan. 11, 2012

Convenient location at a great price.

I recommend this storage company and location all the time. The only problem that people I recommend can cite is that they do not provide 24/7 access. I have never needed to access my storage outside of their normal business hours. All I can say is... "Plan ahead and you'll never have a problem with StorQuest Kaka'ako."

  Price - 5/5 (Great value)

  Location - 4/5 (Great)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

3.5 out of 5 stars Jan. 11, 2012

It's ghetto & hot, but cheap

I don't like how the units are made out of wooden boards. It's really hot there. I try not to go in to SQ even if I really need to get something because it's so damn hot. The staff are nice though. From what I hear, this SQ is the cheapest in town.

I know that it would raise prices, but what would make this place tits is air conditioning in the entire place and 24-hour access and a security guard or staff member(s), or maybe later access hours even though the area is pretty shady.

  Price - 4/5 (Great value)

  Location - 1/5 (Fair)

  Security - 1/5 (Unsafe)

  Service - 5/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.5 out of 5 stars Jan. 11, 2012

Very serviceable

I've used this facility for over 10 years. I live off-island, and I find it accessible when I am in Honolulu. The charge is a bit high, I think, but I don't know much about these services. However, the employees have always been courteous and helpful, both as EZ Access and Stor Quest.

  Price - 3/5 (Average)

  Location - 4/5 (Great)

  Security - 4/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 1/5 (Dirty)


Recommended: Yes

1.5 out of 5 stars Jan. 11, 2012

Needs a refurbishment

Older unit, hours are not the best, location is a problem, the units are build out of old plywood, parking is a mess, lighting is very dark.

  Price - 4/5 (Great value)

  Location - 1/5 (Fair)

  Security - 2/5 (Unsafe)

  Service - 3/5 (Average)


Recommended: No

4.0 out of 5 stars Jan. 11, 2012

Customer service Review

With the exception of one incident a few months ago where the agent seemed to be asleep in the darkened office, your agents are always friendly and helpful.

  Price - 4/5 (Great value)

  Location - 3/5 (Good)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

3.5 out of 5 stars Jan. 11, 2012

Happy to store my things at StoreQuest!!

Very happy with the place, the staff, clean, safe and with easy access to my storage...Mahalo Everyone!!!

  Price - 3/5 (Average)

  Location - 4/5 (Great)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

4.5 out of 5 stars Jan. 11, 2012

Akamai

Akamai is Hawaiian for being smart. I've used StorQuest a long time... before they became StorQuest! Enjoy doing business with real and friendly folk vice automation.

  Price - 5/5 (Great value)

  Location - 5/5 (Best)

  Security - 5/5 (Very secure)

  Service - 5/5 (Very helpful)

  Cleanliness - 4/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jan. 10, 2012

I find the location accessable and the isles are clean with helpful staff.

My only concern is the homeless floks that frequent the place as my wife may be there by herself at times.

  Price - 4/5 (Great value)

  Location - 4/5 (Great)

  Security - 3/5 (Average)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

5.0 out of 5 stars Oct. 26, 2010

Good Service

The staff was very friendly and helpful.