I moved in just a few days ago. The representative at the counter was friendly, helpful and professional. Glad there is a restroom on my floor so i can wash my hands often. The rolling gate slides smoothly and effortlessly. Wish there was a nearby electrical light to give me more light to see more clearly but hey what can you do. The price was a little over $100 more than the next nearest storage unit for a 10x20 at 299. Not sure why. but because its close to home, It is convenient enough for me. The ambient temperature is just right, not freezing cold like other facilities. the elevators are shining clean and the keypad system gives me added confidence that this is a secure place. The parking lot is huge. Well maintained. Although inevitably I still find loose nails and bolts on the lot. Would hate to get a flat tire because of it. Hopefully more stores take more consideration about litter control.