Showing 1 - 4 of 4 reviews
Confident I made the right choice
The property manager contacted me almost immediately after submitting my reservation. I was storing something valuable that belonged to my father. My previous storage unit had been burglarized, and I felt like my things weren't safe at the previous unit. After speaking with Smart Storage's property manager, I knew I had made the right choice on where to store my items. That was only confirmed when I met him in person and stored my things. He made it easy on me, and I have no doubt my things are safe. He was very professional and friendly. Not to mention I am paying half of what I had been previously. Great service!
This place is amazing! Being underground makes it much easier to control climate, humidity, and pests from entering the storage units. Larry and Jessica were fantastic. I would highly recommend to anyone looking for extra storage!
Great secure location with the benefit of natural temperature control!
Larry is great â he remembered my me by name, as well as my partner, and I feel very confident in his facilities.
Larry is very helpful. Got me in and out quivkly and still awesome customer service.
Adriane, we appreciate your taking the opportunity to review your experience with SmartSTORAGEKC. It is our goal to provide exemplary customer service, so feedback from you is invaluable! Let us know if we can be of further service to you during your stay. Thank you for choosing us for your storage needs!
- Manager's Response
Helpful Tips on How to Choose the Right Storage Unit
Frequenty asked questions
What size storage unit do I need?Click "Learn about unit sizes" (right above the unit sizes) to open the unit size guide and see what fits in each space. When choosing a size, think about how you intend to use the unit: are you trying to cram it as full as possible or do you need extra room inside to move around? Be sure to also leave a clear pathway for easy access to items at the back of the unit.
How tall are storage units?Storage units typically have a ceiling height of about eight feet. Special units like "storage lockers" are around five feet or less. Units for vehicle storage will have higher ceilings to accommodate RVs and boats. Call us if you need more help on choosing the best unit size for your car, boat, motorcycle or RV!
Do I need climate-controlled storage?Climate control is crucial if you live in an extreme climate or a location prone to swings in temperature. Opt for climate control if you're storing items like leather furniture, antique woods, important documents, photos or electronics.
What are the minimum number of months I can rent?Storage leases are typically month-to-month, so you are not obligated to a set rental length. However, many facilities offer promotions and discounts that require a minimum rental length in order to be redeemed (for example: First month free with two-month minimum). These terms will be detailed above.
Do I need a reservation or can I just walk in and rent a space?Most facilities welcome walk-ins and don't require a reservation. However, because prices fluctuate often based on demand and availability, we recommend booking beforehand to secure the unit and price before it changes. By using SpareFoot you can compare units and prices near you and then book online or by phone for free.
What is climate control?Climate control keeps your belongings safe from extreme temperatures and will protect your items from warping, melting and discoloring. Most facilities that offer climate control will maintain your unit between 60 and 80 degrees Fahrenheit.
How wide are storage unit doors?There are two types of storage unit doors:
- Swing door: A standard room door.
- Roll-up door: Rolls up just like the door on your garage.
What is 24-hour access?This means you have the ability to access your storage unit whenever you need to, even when the office is closed.
Do storage units have electricity or electrical outlets?Although electrical outlets are not common for most storage units, some facilities offer them as an amenity for select units. Storage units with electrical outlets will have "Electricity" listed under the "Features / Amenities" section of this page.