Storage Post Kenner
3.94 out of 5 stars- based on26 reviews
Showing 26 - 26 of 26 reviews
Don't trust the Internet Reservations
This site seems to have good intentions, but VERY POOR CUSTOMER SERVICE. The prices are good with the online discounts, but we are on reservation #3 and the facility itself has yet to have the size unit we have reserved. We have large items that we need outside access for and this is not available either. We are moving from out of state and neither the website nor the facility have been accommodating. No one is taking responsibility for the FALSE ADVERTISING that is happening on the website. There is GROSS MISCOMMUNICATION between the representative (website) and the facility. We have already made arrangements with the moving company, so it is a done deal. Lesson Learned: CALL THE FACILITY BEFORE COUNTING ON THE UNIT TO BE AVAILABLE!!!!
- Melvin Lister