Totem Self Storage - 8838 South 228th Street

Totem Self Storage

8838 South 228th Street Kent, WA 98031

1 (877) 691-2491

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About the facility

Totem Self Storage has been one Kent's favorite storage destinations for many years with great amenities that include interior storage, drive up access storage units and storage for your RV or boat. Our onsite managers keep a watchful eye on the premises and takes great pride in providing the very best in customer service. We're open 7 days a week and have boxes and moving supplies to help you get the job done.

Features & amenities

Billing

Email billing available

Rent due on 1st of each month

Auto-pay available

Security deposit required

Cash accepted

Checks accepted

Credit cards accepted: Visa, Mastercard, AMEX, Discover

Access

Electronic gate access

Handcarts available

24-hour kiosk service

24-hour access

Administration

Admin fee: $25.00

Moving

Truck rental available

Moving supplies for sale

Security Features

Video cameras on site

Fenced & Lighted

Manager lives on-site

Property Coverage

Insurance required

Insurance available

Protection plan required

Homeowners/Renters insurance accepted

Discounts

10% Military discount (applies to active-duty, reserves only)

How it works

1Select your unit

2Reserve for free

3Visit your facility

4Move in

We are experiencing high demand in this area. Book today to secure your storage unit.

Storage units

Facility map & hours

Office hours

sun9:30 AM - 5:00 PM
mon9:30 AM - 6:00 PM
tue9:30 AM - 6:00 PM
wed9:30 AM - 6:00 PM
thu9:30 AM - 6:00 PM
fri9:30 AM - 6:00 PM
sat9:30 AM - 6:00 PM

Access hours

sun6:00 AM - 10:00 PM
mon6:00 AM - 10:00 PM
tue6:00 AM - 10:00 PM
wed6:00 AM - 10:00 PM
thu6:00 AM - 10:00 PM
fri6:00 AM - 10:00 PM
sat6:00 AM - 10:00 PM

Facility's fees & requirements

Facility administration fee:$25.00
What are facility fees?
Insurance:Required

Customer reviews

4.38 out of 5 stars - based on 4 reviews

Showing 1 - 4 of 4 reviews

October 5th, 2017

Friendly and attentive

Great Experience! Friendly staff!

Recommended Yes

price5/5 (excellent value)

service5/5 (outstanding)

cleanliness5/5 (squeaky clean)

- Bryan

August 6th, 2017

Best customer service

We reserved online and got a call right away. We would have reserved a unit too small if it was not for her calling us and asking and walking us through! The office was clean and offered extra security measures. Easy in and out accesses. Easy driving in and out of the lot. Perfect for storing a car in the unit. YOU CAN TYPE YOUR CODE FROM YOU CAR WINDOW. In a lot of storage places you have to get out of your car to open the gate but here you can easily roll down your window and type away :)

Recommended Yes

price5/5 (excellent value)

service5/5 (outstanding)

cleanliness5/5 (squeaky clean)

- Amanda

July 10th, 2017

Happy to be storing with you guys

Everyone was easy and good to work with.

Recommended Yes

price4/5 (good value)

service5/5 (outstanding)

cleanliness5/5 (squeaky clean)

- SHELBY

July 17th, 2017

Budget friendly storage

Hidden gem in Kent. Small problem on day of move-in. There were already locks on my storage unit that were put on by the property for some reason. When we got there with a truck load of my stuff, the person on staff at that time was apparently out to lunch but the sign on the door said they would return at 6. We were panicked and started making phone calls. After 20 minutes and two voicemails we left but as we were leaving my son noticed that we passed the person working there and turned around and caught her. She removed the locks right away and we were able to get in. Turns out she out the locks on the unit herself after doing a lock check. But we were on a pretty tight schedule and this put us behind schedule and as a result, I had to return our rented truck late and had to pay for an extra day. I don't know if there was a communication issue at the property or what but I think I should have been able to get into my unit right away.

Recommended Yes

price4/5 (good value)

service3/5 (helpful)

cleanliness4/5 (clean)

- Larissa Baird

July 20th, 2017

Hi Larissa, please accept our sincerest apologies for this inconvenience. We're glad that we were able to do something for you to make up for it and truly appreciate your business.

- Manager's Response

1

Reviews summary

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Pros

Good Value (4)
Good Service (3)
Clean (4)

Cons

N/A

Help your fellow storage searchers make the right choice!

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Helpful Tips on How to Choose the Right Storage Unit

Frequenty asked questions

What size storage unit do I need?

Click "Learn about unit sizes" (right above the unit sizes) to open the unit size guide and see what fits in each space. When choosing a size, think about how you intend to use the unit: are you trying to cram it as full as possible or do you need extra room inside to move around? Be sure to also leave a clear pathway for easy access to items at the back of the unit.

How tall are storage units?

Storage units typically have a ceiling height of about eight feet. Special units like "storage lockers" are around five feet or less. Units for vehicle storage will have higher ceilings to accommodate RVs and boats. Call us if you need more help on choosing the best unit size for your car, boat, motorcycle or RV!

Do I need climate-controlled storage?

Climate control is crucial if you live in an extreme climate or a location prone to swings in temperature. Opt for climate control if you're storing items like leather furniture, antique woods, important documents, photos or electronics.

What are the minimum number of months I can rent?

Storage leases are typically month-to-month, so you are not obligated to a set rental length. However, many facilities offer promotions and discounts that require a minimum rental length in order to be redeemed (for example: First month free with two-month minimum). These terms will be detailed above.

Do I need a reservation or can I just walk in and rent a space?

Most facilities welcome walk-ins and don't require a reservation. However, because prices fluctuate often based on demand and availability, we recommend booking beforehand to secure the unit and price before it changes. By using SpareFoot you can compare units and prices near you and then book online or by phone for free.

What is climate control?

Climate control keeps your belongings safe from extreme temperatures and will protect your items from warping, melting and discoloring. Most facilities that offer climate control will maintain your unit between 60 and 80 degrees Fahrenheit.

How wide are storage unit doors?

There are two types of storage unit doors:

Swing door: A standard room door.
Roll-up door: Rolls up just like the door on your garage.

Roll-up doors are eight to ten feet wide. Note that there are typically six inches on each side between the unit door and the edge of the wall.

What is 24-hour access?

This means you have the ability to access your storage unit whenever you need to, even when the office is closed.

Do storage units have electricity or electrical outlets?

Although electrical outlets are not common for most storage units, some facilities offer them as an amenity for select units. Storage units with electrical outlets will have "Electricity" listed under the "Features / Amenities" section of this page.

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Questions?

We can help with your storage needs from start to finish.

1 (877) 691-2491