Friendly, convenient, easy access.This was my first time needing a storage unit. I was nervous, confused and didn't know what I wanted or needed. The staff very nicely explained to me what I needed to know. They made the move very easy. The day of moving in we were able to pull out truck right up to a ramp leading to a large bay door (or a small door if you don't need the large door) that was secure. Inside there were different options of carts, flatbed carts and even a small hand jack (like a fork lift) that we were able to utilize to move in. The unit was spacious (we chose a 7x10) and the hallways large enough to move everything we had including large furniture. You are able to access the unit until 9pm. I like this because there is less of a chance of theft, or damage. The property is under surveillance. I highly recommend this storage facility. It is reasonably priced, the service was excellent and everything was extremely easy!