convenient, size available, mgr helpful initially
We had to move in on a day with lots of snow. Because of the weather, the manager got us in quickly with no paperwork and said she would call the next business day for payment and other info. We needed to get in to the storage and she had not done that (3 days later) so we couldn't because we hadn't "paid". While we are grateful that she was helpful initially, it created larger issues when we couldn't get in when we needed to. Then when we got to the office to straighten that out, the person working couldn't print our paperwork. We asked them to email it to us and still haven't received it.