Legendary customer service and superb quality facility!
Lately, it seems like it is more often that I am disappointed with the customer service aspect of many local businesses. Exceptional customer service requires a company to devote itself to hospitality and Ridge Road Mini Storage has made the investment of time, money, and planning to accomplish that. They have surpassed our expectations and have been very accommodating to our needs.
My wife and I sold our house and while waiting on our new construction home to be built, we needed somewhere to store all of our stuff. Now of course, we underestimated how much stuff we had and got a storage unit too small to fit everything. After letting Kathryn at Ridge Road Mini Storage know that we would need a bigger unit, they eased our stress and agreed to provide us with another storage unit at a discount price so that we wouldnât be paying any more for the two units than we would have had to pay for one bigger one. You simply just cannot find that kind of customer appreciation and service anywhere!
Any time we have had questions or concerns they were tended to immediately and someone was always available if needed. The facility itself is very clean, secure, and of great quality. We would recommend Ridge Road Mini Storage over any other facility in the area. Company promotes a truly pleasant culture and treats you like family, every day.
Thank you Ridge Road Mini Storage!
- Chris Babin