Public Storage - Laguna Woods - 23572 Moulton Parkway
4.6 out of 5 stars- based on25 reviews
Showing 21 - 25 of 25 reviews
Convenient and reasonable price
Manager was courteous and helpful. He took time to explain the process for renting. The space was convenient for where we live and the price was reasonable. A couple of small points. If you don't have your own lock, they will insist that you buy one of theirs (at a suitably marked up price). They also insist you buy insurance from them (not mentioned on their website)
- Sean G
Very clean and friendly. Well organized and Steve was super kind and considerate.
- chantal caban
Dollies
Only 3 dollies on a Saturday. Had to wait an hour for one
- Denise Radke
Not professional with billing
I've been trying to contact your billing department regarding charges that are on my credit card by you and I have spoken to the front desk and called at least 8 times and still cannot get a proper answer. I have been charged three different amounts. One of them should be the correct amount but I need to know why the other two charges are there. They need to be reversed and I would also like an email indicating they will be reversed. This is very frustrating for me . I have paid a lot of $$ to move into your facility. If I had known it is this difficult to get a simple answer I would have chosen another company.
- SUSAN
Elevator not working.
I rented a storage two days ago. Last night, I have full load of stuff to store. But the elevator was not working, I waited for over an hour. They still could not fix it. So I have to drive home with my stuff. I am not happy about it.
- 却数桥渠兵