The highly polite and efficient staff went above and beyond to assist me in providing a storage unit to fit our needs as my husband and I are in between homes at the moment and needed to store 90% of our belongs while we stay at a hotel. I was very pleased with the thoroughness of the walk through and the explanation of the regulations. Furthermore, I was pleased to be offered the EFT on the first of the month so I don't have to call in or stop by to pay my rent. They sell sell top of the line locks, mattress pads, and other moving supplies. I choose this facility because the location is safe as well as convenient. The only issue I encountered was errors with in the system and my access code was not operative after initially signing up however this was not the manager's/staff's fault and it was quickly corrected; you need to enter the code both while entering and exiting the storage lot which ads to the safety and security. I was initially looking for storage in Elkridge, Jessup, or Columbia however this location seemed to have the most reasonable prices and I was able to receive a discount through a promotion. I would certainly recommend this facility to everyone.