Freestate Self Storage

9515 Lynn Buff Court Laurel, MD 20723

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About the facility

Features & amenities

How it works

1Select your unit
2Reserve for free
3Visit your facility
4Move in
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Storage units

Facility map & hours

Freestate Self Storage - map

Office hours

  • sun10:00 AM - 4:00 PM
  • mon9:00 AM - 6:00 PM
  • tue9:00 AM - 6:00 PM
  • wed9:00 AM - 6:00 PM
  • thu9:00 AM - 6:00 PM
  • fri9:00 AM - 6:00 PM
  • sat9:00 AM - 5:00 PM

Access hours

  • sun6:00 AM - 9:00 PM
  • mon6:00 AM - 9:00 PM
  • tue6:00 AM - 9:00 PM
  • wed6:00 AM - 9:00 PM
  • thu6:00 AM - 9:00 PM
  • fri6:00 AM - 9:00 PM
  • sat6:00 AM - 9:00 PM

Facility's fees & requirements

Customer reviews

4.75 out of 5 stars - based on 14 reviews

Showing 1 - 5 of 14 reviews

    April 23rd, 2018

    Very Impressed

    The highly polite and efficient staff went above and beyond to assist me in providing a storage unit to fit our needs as my husband and I are in between homes at the moment and needed to store 90% of our belongs while we stay at a hotel. I was very pleased with the thoroughness of the walk through and the explanation of the regulations. Furthermore, I was pleased to be offered the EFT on the first of the month so I don't have to call in or stop by to pay my rent. They sell sell top of the line locks, mattress pads, and other moving supplies. I choose this facility because the location is safe as well as convenient. The only issue I encountered was errors with in the system and my access code was not operative after initially signing up however this was not the manager's/staff's fault and it was quickly corrected; you need to enter the code both while entering and exiting the storage lot which ads to the safety and security. I was initially looking for storage in Elkridge, Jessup, or Columbia however this location seemed to have the most reasonable prices and I was able to receive a discount through a promotion. I would certainly recommend this facility to everyone.

    Recommended Yes
    price4/5 (good value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Andrea

    April 17th, 2018

    Very happy with the excellent customer service

    The monthly pricing of the units is comparable to other storage facilities in the area. However, the inventory is so large, that you can find whatever size you are looking for and having the drive up access is wonderful. The customer service staff is excellent and very attentive.

    Recommended Yes
    price3/5 (fair price)
    service5/5 (outstanding)
    cleanliness4/5 (clean)

    - Robin

    April 16th, 2018

    Exceptional Customer Service

    Couldn't have asked for nicer people to assist with renting a storage unit. Knowledgeable and extrememy helpful. In addition, the unit was very clean.

    Recommended Yes
    price3/5 (fair price)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Meredith

    December 3rd, 2017

    Great service

    Will definitely recommend to others

    Recommended Yes
    price5/5 (excellent value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Theophilus

    September 26th, 2015

    excellent customer service to a first time self-storage unit renter

    Recommended Yes
    price4/5 (good value)
    service5/5 (outstanding)
    cleanliness5/5 (squeaky clean)

    - Ed

Reviews summary

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100% of respondents would recommend this facility to a friend.

Pros

  • Good Value (10)
  • Good Service (14)
  • Clean (14)

Cons

  • N/A

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