Customer service is out of this world
I was helped by the young lady and she showed me my unit went over policy and rules which all were standard when renting a unit. She was very nice answer all my questions and concerns. I asked about who owned it and the gentleman spoke up very quickly saying Hawthorne owned the store and did not seem happy with much. The lady quickly made a face for him to stop and he kept on talking about not having freedom. What a strange guy, had she not made me feel so comfortable I would of retracted the contract and left. I do enjoy having my items stored with you all so close to home and I love the green color.
Sorry but I do not want to leave my name so it's not awkward situation for me. He is a nice guy but he should help himself by looking for a job where he is happier.
- Let's Say Michelle