Showing 11 - 15 of 15 reviews
Would recommend to another person.
Ashlie the Manager made the decision easy. Very accessible. Clean, with very wide lanes for travel to and from the storage unit.
Great and friendly service
Friendly and helpful staff, safe and well lit facility
- Rebbeca Jones
Professional, easy, cost effective.
I researched and spoke with many storage companies in my immediate area. PS had more variety at a better price, and a professional and courteous staff when I dealt with them. They were in my honest opinion the best all around package and to this point I am very pleased.
- John Barge
Ashlie was great to work with. Very well informed and the process was smooth. Pros: Gate off College as well as Stemmons Fwy. Clean!!!! and Well maintained. Friendly Staff. Cons: Access is not 24 hours. :( No carts in the cart room (would have saved my back) :( The lock they sell is pretty expensive (nearly $20). Wish I had brought my own, :(((
- Leslie Fife
Horrifying customer service, I was so embarrassed.
The agent that I rented from kept leading me around saying oh I thought this unit was available but it's not. Poor customer service. She also told me that I could use my own lock, came in the next day and the other agent said she doesn't know what she is talking about. So I now have to purchase another lock. They were trying to force me to buy their lock. I said no I will purchase my own. There was another customer who came in at the same time as me and the agent was so condescending to that customer I was absolutely horrified. The agent in the last sentence is apparently the one who lives on site. She is horrible. You need to fire her you are losing business. I will never recommend this site to anyone because of her.
- Debra Robinson
Frequently asked questions
What size storage unit do I need?
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Do I need climate-controlled storage?
What are the minimum number of months I can rent?
Do I need a reservation or can I just walk in and rent a space?
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What is 24-hour access?
Do storage units have electricity or electrical outlets?