Classic Kentucky pro and con.
I was just looking for short term storage while moving between apartments. The office was "out to lunch" for over an hour on a Tuesday, after I had called that morning and said I was on my way to setup a new rental. But the wait was worth it and a courteous lady set me up with a clean and highly affordable unit within minutes of returning to the office. I used it for 3 months and then removed my lock and they automatically stopped billing me, which I wouldn't guarantee but found refreshing in an age when people wring every penny out of you. Would use again with the understanding that they are on southern time when it comes to the office. Automatic coded entry for the gates was nice and standard.