Very disapointed and left in a lurch
Moving from California I decided on Mini U Storage on Merriman in Livonia because of the excellent reviews on this site.
As a Doctor I was trained to "do no harm" and to do everything I could to help the person who sat before me.
Well Melanie, the manager did everything she could to NOT help me.
When I first reserved with Corporate office and was called by Melanie, she seemed very nice and accommodating. However, when we arrived for our reservation, she became very nasty almost seeming to take it personal that upack wanted to give me 3 days to unload.
Melanie, it is not a character flaw that people moving cross-country might want to take 3 days to unload. As a matter of fact it is a very practical idea.
Anyway, she aggressively told me my reservation was void, offered no alternative, and told my driver to get off her property.
Sad to say but I think my brown skin and bushy hair had something to do with it.
If you believe in treating all people fairly then don't go to this place!
Thank GOD we found "Simply Self-Storage". Mr Clark did everything he could go accommodate my move.
- Dr. Linda Mosley