Over priced & outdated facility
This storage unit is overpriced comparatively & the building is pretty outdated compared to its local competitors. It also does not offer promotions to keep/ reward customers and has had issues with their front gate & gaining access.
Hi Jackie, Thank you for bringing this to our attention, and we are sorry to hear that this has affected your experience with us. We strive to ensure our pricing is right in line with storage rates in the Lombard area, and we offer flexible pricing to meet any budget. We also continuously work to improve our facility, so when routine or extenuating repairs need to be made at our stores, itâs always our priority to resolve the issue as quickly as possible. Our manager would love the opportunity to improve your experience, so if there is anything we can do for you, please just reach out to us at firstname.lastname@example.org. Thank you!
- Manager's Response