Theres no one there, online only n phone
I got sent first to someone elses unit. My unit was dirty and it took 20 minutes to get a response via phone so I could move in. You get what you pay for. Fortunately it is cheap.
We are very sorry to hear that your unit was dirty. We do have our maintenance crew onsite daily checking out the facility as well as ensuring that the spaces are rent ready for the next tenant. We are currently handling the rentals by phone and online due to the COVID-19 outbreak as our concern for our customer's safety is our #1 priority at Railroad Street Storage. I'm sorry, but I don't show a 'J' as a current tenant, please reach out to our manager at our office number, 228-341-1033 and we would love to make this more of a pleasant experience for you!
- Manager's Response