StorQuest Self Storage

Address
3707 S Hill St Los Angeles CA 90007
Reviews
4.245 61
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Available Units

5' x 5'
5' x 10'
5' x 15'
10' x 10'
10' x 15'
10' x 20'
10' x 30'
3' x 3' Unit
  • climate controlled
  • swing door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
5' x 4' Unit
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
5' x 4' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
5' x 5' Unit
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
5' x 5' Unit
  • climate controlled
  • skybox
  • swing door
  • interior
  • 7ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
5' x 5' Unit
  • climate controlled
  • skybox
  • swing door
  • interior
  • 9ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
5' x 5' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
5' x 5' Locker
  • climate controlled
  • swing door
  • interior
  • 4ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
5' x 5' Unit
  • climate controlled
  • premium unit
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
7.5' x 5' Unit
  • climate controlled
  • skybox
  • swing door
  • interior
  • 9ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
7.5' x 5' Locker
  • climate controlled
  • swing door
  • interior
  • 4ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
7.5' x 5' Unit
  • climate controlled
  • skybox
  • swing door
  • interior
  • 7ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
7.5' x 5' Unit
  • climate controlled
  • premium unit
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
7.5' x 5' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 5' Unit
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 5' Unit
  • climate controlled
  • skybox
  • swing door
  • interior
  • 7ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
5' x 10' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 5' Locker
  • climate controlled
  • swing door
  • interior
  • 4ft ceiling
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 5' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
7.5' x 10' Unit
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
7.5' x 10' Unit
  • climate controlled
  • premium unit
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
7.5' x 10' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 10' Unit
  • climate controlled
  • premium unit
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 10' Unit
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 10' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 15' Unit
  • climate controlled
  • premium unit
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
15' x 10' Unit
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 15' Unit
  • climate controlled
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 15' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
15' x 10' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 20' Unit
  • climate controlled
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 20' Unit
  • climate controlled
  • premium unit
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
50% Off First Month's Rent!
per month
10' x 20' Unit
  • climate controlled
  • premium unit
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month
10' x 25' Unit
  • climate controlled
  • premium unit
  • floor 1
  • roll up door
  • interior
  • Household Storage Only (No Vehicles)
Last Unit Reserve Now!
per month

Facility Hours

Sun
9:00 AM - 5:00 PM
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
6:00 AM - 5:00 PM
Mon
6:00 AM - 6:00 PM
Tue
6:00 AM - 6:00 PM
Wed
6:00 AM - 6:00 PM
Thu
6:00 AM - 6:00 PM
Fri
6:00 AM - 6:00 PM
Sat
6:00 AM - 6:00 PM

Features & Amenities

  • Elevator available
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Penske truck rental available
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (visa, mastercard, amex, discover)
  • 10% military discount (applies to active-duty only)

Facility's Fees & Requirements

  • Facility Administration Fee: $20.00
  • Insurance: Required

Additional Info from Facility

Customer Reviews

4.245 61
December 2nd, 2015
I'd recommend to a friend
Great value compared to competitors!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
November 2nd, 2015
It was perfect cheap and easy!!
The experience was good from beginning to end. From reserving online, upon arrival to the facility. The staff was nice and welcoming! Would recommend!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 6th, 2015
Convenient and easily accessible
The woman that helped me was very friendly and informative. I would definitely recommend to a friend.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 4th, 2015
Glad to do business with your company
The staff is great; Veronica was cheerful, kind, attentive and thorough. All of my questions were answered, and any worries I had were put at ease.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 22nd, 2015
Great !!!!
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
March 1st, 2015
Loved everything about it! Just wish there were more access hours.
I felt safe and taken care of, and it took some of my stress off of moving! Loved everything about it. Just wish there were more access hours.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 27th, 2015
The Best Storage Facility in Los Angeles
I just moved from Marlin, Texas to California and my belongings were put into U-haul storage for a month for free well I would had to use 2 of their storages because they were so small and not only that everyone can see your belongings the storages look a place dogs be place at never again. But anyway I went online to find this storage on Feb. 18 for U haul for the 2 storages would had cost me $249.00 but at Stor Quest Storage I received half off my first month storage everything was able to fit in one storage and it's close to where Im residing at listen whom ever looking for a real good clean and secured I highly recommend this storage facility and reasonable in price,
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 26th, 2015
Very reasonable prices and helpful customer service
The customer service was excellent. They showed me the unit before I confirmed, to make sure that it was what I wanted. The facility was very clean and secure. Very reasonable prices for the locks that they use for the units. I had to buy some extra boxes and they were probably cheaper than most packing/shipping places.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 24th, 2015
Such a wonderful experience
Everything was great. I will recommend this place to anyone. And i love the location
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 17th, 2015
Clean. Easy. Friendly!
The facility is very clean,safe and conveniently located right off the 110 Freeway. Always plenty of parking. The staff is very friendly and efficient. You have to buy a special lock though to use with their doors. Costs about $20. Can't really be re-used unless you have a similar door.
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
December 14th, 2014
i wish I had of come to Sparefoot sooo much sooner! It's really great!
Hi, I'm a new customer and I am so happy with this storage facility! It's clean and bright, well guarded with terrific storage spaces. I was paying $40.00 more at Public Storage and for a smaller space! Thank you so much!!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 15th, 2014
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
August 17th, 2014
Easy check in. Friendly staff. Carts make moving in easy. Great place to store no matter how much you have.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
July 4th, 2014
I was very pleasantly surprised. Clean, well set up. Seems very secure. Staff was helpful. My only suggestion was that they should sell bottles of water! We were rushing to get our stuff unloaded before closing time - and we were all dehydrated... :-) A vending machine? Or just with the moving supplies.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 7th, 2014
Great Storage Experience!
We had great customer service and a very helpful employee show us around the storage facility! Thank you!
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 11th, 2013
It was a little hard to find at first (location). The price is reasonable and staff helpful and friendly. My unit got changed was my original reservation, but its still acceptable. Thx for everything. :)
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
December 4th, 2013
just needed a little space to get some things out of the way.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 18th, 2013
Very reasonable
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
3/5 (average) Cleanliness
May 13th, 2013
The place was clean and secure. The staff were helpful, courteous and efficient. The place is an excellent storage facility.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 2nd, 2012
great price, excellent customer service, new and very clean, right off the fwy....great!
Recommended: Yes
5/5 (excellent value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 2nd, 2012
Great space, wish I had found it earlier!
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 27th, 2012
Employees are very accommodating and friendly. Great location.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 3rd, 2012
Outstanding Value - Well Worth the Price
Even though I live four hours away and live on minimal income, I stay with StorQuest. Why? Because StorQuest has given me the best quality facility and customer service I have received in more than decade.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
September 6th, 2015
Price high for square footage
Price too high for square footage
Recommended: No
2/5 (a little steep) Price
5/5 (extremely secure) Security
3/5 (helpful) Service
5/5 (squeaky clean) Cleanliness
November 14th, 2014
easy check in
moving was never this easy. Quick paperwork, easy access to units. Dolly available, elevator access. I was in and out! Great customer service.
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 15th, 2013
oh yeah.....and climate controlled
I forgot....because my profession requires the storage of semi-perishable supplies, I needed climate control, which I was able to get. So I am changing my rating from 4 to 4.5
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
October 20th, 2012
Very Clean location
Very organized and clean location. Great pricing and convenient to payments. Only thing I dislike its not accessible 24 hours.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
August 25th, 2012
The facility is clean and the people are very polite.
The people are very polite and helpful. It is very clean with apparatus to help you move/ get to your storage space & I love the censored lights. The space was less expensive than many other facilities. I just wish that I could have been told about the cost of the special lock before hand, but they worked with me and was very helpful.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 19th, 2015
I went there to get a place to stash my stuff while in the process of moving. I went in and got the smallest available unit
Recommended: Yes
3/5 (fair price) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
October 14th, 2015
Good price, good service, nice facility.
Although the price was my main motivator, the location didn't disappoint in any other medium.
Recommended: Yes
5/5 (excellent value) Price
5/5 (extremely secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
September 4th, 2015
Booking and reserving the storage unit was easy and pretty simple. Customer service was great at the Los Angeles location. Prices could be a little more competitive, but overall I had a good experience and am satisfied with my storage unit there.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
March 14th, 2015
Pleasant!
Easy and simply! Liked the courtesy of the employees, and treated with smiles.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
February 27th, 2015
Clean, professional, easy, expensive.
Very nice people; professional & clean environment. Also the most expensive storage place.
Recommended: Yes
2/5 (a little steep) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 27th, 2015
I like the accessibility the facility provides...don't like the fact that if I need a cart to move things that I must go to the office first.
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
January 12th, 2015
The women at the front desk was very quick & helpful. The building was nice & clean! I was jm and out of there in under an hour. My first storage experience was great, no complaints.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 4th, 2015
it suits my immediate needs
Recommended: Yes
2/5 (a little steep) Price
4/5 (very secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
December 8th, 2014
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
October 2nd, 2014
pleasantly surprised
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
September 11th, 2014
Of the two people who helped me with my moving process one was rude but overall my experience was great.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
August 17th, 2014
Besides being parked in at one point resulting in about a 45 minute delay everything went smoothly.
Recommended: Yes
5/5 (excellent value) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
January 14th, 2014
Overall very positive. This is my first time using a storage unit, and I would definitely recommend Storquest. Check in was easy, the space provided was clean, staff was friendly, and there seemed to be adequate security.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
August 22nd, 2013
They where very friendly. They didn't have me waiting for a long time. I was in and out with paper work done and everything in like, 15 minutes!!!
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
5/5 (squeaky clean) Cleanliness
August 8th, 2013
Person helping me seemed newer but was more than friendly. The space was good size and fair price. It's just a bummer that since it was a smaller unit I had to use a ladder to get to it.
Recommended: Yes
3/5 (fair price) Price
2/5 (somewhat secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
June 4th, 2013
Good experience, very helpful staff. The computers were down when I moved my stuff in, so the paperwork was a bit of a hassle, but the staff handled it well, and I was out in 30 mins.
Recommended: Yes
2/5 (a little steep) Price
3/5 (secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
May 21st, 2013
Good price, good location and great place in general!
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 19th, 2013
The manager was very efficient and made my move in very stress free.
Recommended: Yes
3/5 (fair price) Price
3/5 (secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
February 2nd, 2013
Nice place, one of the best in LA
The staff is friendly and helpful. They had great follow-up when I placed my original reservation online, beating out the other locations in customer service by miles. The units are nice, the location is clean, with ample, convenient parking, carts, and items for sale. They showed me the unit, and they were open to changing it if it didn't fit my needs. They made a stressful situation a little less stressful.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
January 15th, 2013
just what I needed
I am new to LA and needed storage temporarily until I get settled and employed. Hoping to downsize, but this was THE LEAST EXPENSIVE 10' x 10' unit I could find in the LA area. Super clean, secure facility. My only complaints would be that it is about a half hour drive without traffic from my new apartment, and the access hours are limited to the office hours. However, I'm sure this is a security measure, which I appreciate. I would definitely use another StoreQuest facility closer to North Hollywood when I am ready to downsize, as long as the price is right.
Recommended: Yes
4/5 (good value) Price
5/5 (extremely secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
January 15th, 2013
The staff is wonderful! Helpful, nice, and efficient.
Recommended: Yes
4/5 (good value) Price
0/5 (not at all secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 17th, 2012
I've already recommended to my friends!
Love how I could see what size/price units were available via my iPhone. Made my reservation, and got a phone call from their staff to confirm it. Luckily, I had read enough reviews of other places that I spent 90% of the phone conversation asking what 'hidden' fees they would charge me... So, I knew exactly what to expect. I arrived (slightly sketchy location, but hey, it's LA), filled out the paperwork in about 5 minutes, got my key and was on my way.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
4/5 (very helpful) Service
3/5 (average) Cleanliness
September 7th, 2012
They were very helpful. Neat and secure facility.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 6th, 2012
I visited two other storage facilities, and Storquest was the best. The facility is nice and clean and I like the non stop music and the storage space was just right. I have easy access to my unit. I would definitely recommend this facility.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
February 6th, 2012
Like the facility. Very clean & secure. Staff is great.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
February 3rd, 2012
ease of mind
While I'm away from LA for a 6 month duration in the Bay Area, I don't worry about my possesses in storage. The facility is impressively clean providing music in the hallways with ample space to park for efficiently moving stuff. The staff is wonderfully friendly, professional and thorough. Bit expensive yet worth it.
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 1st, 2015
Good place to store your stuff
Nice and clean, with good customare service and close to the freeway.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
5/5 (outstanding) Service
5/5 (squeaky clean) Cleanliness
November 10th, 2013
the facility is clean, well-run and secure.
the check-in was quick and efficient. the price is the best i've found in town. the manager is friendly and answered all my questions. the space itself is clean and secure. i'm very happy i chose to store my belongings there.
Recommended: Yes
4/5 (good value) Price
4/5 (very secure) Security
4/5 (very helpful) Service
4/5 (clean) Cleanliness
August 2nd, 2013
Good but having a unit four feet off the ground was utterly impractical and i wouldnt pay to have a lower one because i think having 10' tall units on ground level should be understood. Nobody is going to have a good time heaving 10' tall objects (beds, furniture, etc.) four feet up
Recommended: Yes
3/5 (fair price) Price
4/5 (very secure) Security
4/5 (very helpful) Service
5/5 (squeaky clean) Cleanliness
March 12th, 2015
Polite and Customer focused
The standard of customer service was amazing!!! The associate was quick,knowledgable, and thorough.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
March 11th, 2015
Polite and Customer focused
The standard of customer service was amazing!!! The associate was quick,knowledgable, and thorough.
Recommended: Yes
4/5 (good value) Price
3/5 (secure) Security
5/5 (outstanding) Service
4/5 (clean) Cleanliness
December 25th, 2012
Constantly cutting down access hours - Prices still going up
I first started renting from this place about 2 years ago. It was conveniently close, had great access hours and was reasonably priced. Well, in those two years, prices have continued to go up on rent while they cut down on hours that you can access your unit. They've done this with no consultation or consideration (drop in rent) since the service they provide is being cut. Do not recommend, will find another facility.
Recommended: No
3/5 (fair price) Price
3/5 (secure) Security
1/5 (very unhelpful) Service
3/5 (average) Cleanliness
November 4th, 2014
Unhappy with early and frequent rent increases
I was satisfied with the price and facilities when I moved my stuff in in late June, 2014. I am NOT happy that I have already been given an $11/month rent increase. After 4 months! I am now reading on Yelp that they continually increase the rent on existing customers. I was told by the manager that all customers get rent increases in the first 5 - 9 months. I don't feel that this is an acceptable business practice. Perhaps an increase once a year, but after 4 months? No, I am an unhappy customer who will be looking elsewhere.
Recommended: No
1/5 (unfair price) Price
5/5 (extremely secure) Security
3/5 (helpful) Service
4/5 (clean) Cleanliness
Manager's Response November 10th, 2014
Thank you for your feedback. Unfortunately, rate increases are an industry standard for month-to-month self storage facilities in order to keep up with facility maintenance and the market trends. Tenants are made aware of the possibility of an increase upon signing their rental lease and notified with a mailed letter 30 days in advance, to ensure that they are well informed prior to any change taking place. However, we offer long term discounts for customers who prepay six months to a year in advance. This locks in their rate and excludes them from receiving any rental increase during that prepaid period of time. We do apologize for any inconvenience these rental increases may have caused you, and encourage you to contact your store manager for any additional information. Thank you, again.