Pros: Had a great deal buy the rest of the month get second month 50% off. I Like that they use cylinder locks instead of pad locks to lock storage. Customer service lady was very nice. Easy to remember codes for entrance and you have 24 hour access to facility. And it's 15 minutes from my old home less gas to use to drop off belongings
Cons: Customer service doesn't explain the contract, payments, etc when you rent a unit that promotes a deal. They just gave you a price and contract to sign. You have to ask questions to know what you reading or signing. They advertise free rental truck to use for customers but the catch is you have to bring $100.00 for them to hold and bring your own car insurance or our purchase their insurance. So that mean its not free. The customers restroom is very very unclean. And some of the storage units is low to the ground so I have my belongings sitting on milk grates cause if it rains heavy or flood my belonging will get wet.