I'm moving to Madison,Al from Newnan, Ga(south of Atlanta and I needed to find a climate control unit near where my sister lives. I asked her if she knew of a place she would recommend so that my items would be safe and she told me about Uncle Bob's since she has a unit there. I arrived late the evening of 23Jan13 after a long 6 hour drive & I thought I would have a long time doing paperwork. To my surprise it was done in a flash and everything was explained to me,etc. The gentleman was very courteous and professional. He even told me about the referral bonus coming our way since my sister referred me to Uncle Bob's. Any other storage wouldn't even tell you about this due they wouldn't want to give it and they expect the person coming in to know their policy! Kuddos to Uncle Bob's employees for being honest & up front about their polices even though the client didn't/wouldn't have known about the referral bonus. I cannot remember the gentleman's name that helped me on Wednesday, but I do remember that he did have greyish/white hair. I will let everyone I know that is looking for a storage unit where it's for a regular or climate control to go to Uncle Bob's ONLY!!!!