Owner was never available to meet and set up storage/ get keys, etc. After several missed and rescheduled appointments, along with one scheduled and then claimed to have never been made in the first place, I went with a different storage facility entirely.
This storage facility has a good location, but customer service is lackluster.
- Veann Grigajtis
Potential Customer reserved a storage unit and set an appointment to do paperwork and obtain keys.They never showed up or called to cancel appointment. Several days later they made another appointment.Once again, they didn't show up or call to cancel appointment.Finally they went there without an appointment and called expecting me to drop my current appoinments at another facility.I told them I couldn't possibly break my current commitments with others.
- Manager's Response