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Arrow Self Storage

1055 W Guadalupe Rd, Mesa AZ 85210 Map It
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Office Hours
Sun closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm
Access Hours
Sun 6:00 am - 8:00 pm
Mon 6:00 am - 8:00 pm
Tue 6:00 am - 8:00 pm
Wed 6:00 am - 8:00 pm
Thu 6:00 am - 8:00 pm
Fri 6:00 am - 8:00 pm
Sat 6:00 am - 8:00 pm
Moving Amenities
  • Moving supplies for sale
Security Amenities
  • Video cameras on site
  • Electronic gate access
  • Fenced and lighted
  • Manager lives on-site
Access Amenities
  • 24-hour kiosk service
  • Email billing available
Payment and Billing Amenities
  • Cash accepted
  • Checks accepted
  • Credit cards accepted
  • Visa, mastercard and discover credit cards accepted
  • Rent due on same day each month per lease start
  • Auto-pay available
Discount Amenities
  • 10% military discount (applies to active-duty only)
  • 10% senior discount
  • 10% student discount
Insurance Amenities
  • Insurance required
  • Homeowners/renters insurance accepted
  • Insurance available
Vehicle Storage Amenities
  • Vehicle requires title
  • Title must match renter
  • Vehicle requires insurance
  • Vehicle requires registration
Additional Information from the Facility

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Customer Reviews
4.5 out of 5
27 Reviews
100% of respondents would recommend this facility to a friend.
Pros
  • Good Value (21)
  • Secure (21)
  • Good Service (23)
  • Clean (22)
Cons
  • N/A
Help your fellow storage searchers make the right choice!

4.0 out of 5 stars Jan. 14, 2015

Great service and people at the front desk. Very helpful. It was a great experience.

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Dec. 4, 2014

Easy move. However I did notice the moving truck have trouble navigating the aisles

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Nov. 8, 2014

I had arranged a storage unit at a different company and when my two trucks showed up there to deliver my items, they had rented my prearranged unit to someone else without telling me. They were unapologetic and rude. Arrow was close by, got it done fast and save the day - thank you!!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Nov. 6, 2014

My experience here was great and even after I move my stuff out of storage, I will recommend them in the future and use them if needed in the future.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 29, 2014

Clean, sercure and great customer service.

Reserving my storage unit was fast and easy online and received a call back shortly after to confirm and was given more info. When time came to sign my lease, it was very easy and fast. I would definitely recommend Arrow Self Storage facility to anyone.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Oct. 7, 2014

Great people to deal with. Pleasant experience.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Aug. 25, 2014

Great customer service.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 1/5 (Very unhelpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Aug. 19, 2014

Absolutely great customer service!!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Jul. 24, 2014

Very friendly, professional staff
Easy access, reasonably priced and secure. Will definitely refer my friends.

  Price - 4/5 (Good value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 18, 2014

Very pleased with the services

I went in on a day after work and was in and out in about thirty minutes. The couple was so sweet and friendly and very informational about their services. All in all a great place to store your things!

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 17, 2014

I got my unit on the spur of the momment and it was very reasonablly priced

This facility is very helpful and always there when I I need them and when I call someone always answers and it's very clean and organized./

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

4.0 out of 5 stars Jul. 17, 2014

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jul. 17, 2014

Customer since 1995 and love the place

I have had a unit here since may of 1995. It is greatly priced, great staff, location and accessibility! Highly recommend them to my friends and family over the years and i think have 5 or 7 with units there as well!

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Jun. 18, 2014

Could not beat the price

Could not be more please with the quality of service and friendliness

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

5.0 out of 5 stars Apr. 11, 2014

THE MANAGERS WERE AMAZING BOTH ON THE PHONE AND EXTROIDINARY IN PERSON . THEY WERE ABOVE AND BEYOND HELPFUL, INFORMATIVE PROFESSIONAL AND KIND .

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)


Recommended: Yes

3.0 out of 5 stars Mar. 6, 2014

The lady who helped me was very nice.

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars Sep. 4, 2013

The process was easy and efficient

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.5 out of 5 stars Aug. 17, 2013

Arrow self storage was very helpful and easy to use.

Was very good. I will be using these storage units again.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

5.0 out of 5 stars Aug. 13, 2013

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Jul. 9, 2013

The couple behind the desk were great! They were very friendly and knowledgeable, even allowing me to switch my unit location to better suit the pieces I was trying to fit. The 20 minutes of paperwork went quickly because of an ease of conversation with the employees. Overall, I'd definitely recommend Arrow Self Storage to anyone needing a unit to rent.

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

3.0 out of 5 stars Jun. 18, 2013

  Price - 5/5 (Excellent value)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Jun. 7, 2013

great

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 23, 2013

People were very nice.

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 21, 2013

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)


Recommended: Yes

4.0 out of 5 stars May. 16, 2013

easy access, affordable, overall great

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars May. 1, 2013

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

4.0 out of 5 stars Apr. 30, 2013

Was given the wrong pass-code to enter the gate and couldn't move my stuff in the day I had planned (sunday). No one was able to assist me because the office was closed. I would suggest providing the right pass-code to your customers as well as providing an emergency number to your office. The storage website does not include the mandatory insurance fee that is added on to the rental price.

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)


Recommended: Yes

Comment from Arrow Self Storage on Apr. 30, 2013

We have called this customer and made certain her complaints were addressed. From our records, this customer was able to move in on Sunday despite the situation. In reference to the Insurance, our site requires mandatory insurance. We do not include the insurance amount in our rental prices because you have a choice: purchase a plan that Bader Insurance offers or supply us with a copy of your Declaration Page on your Homeowners/Renters Insurance and there is no charge. Arrow Self Storage strives to give the best possible service to all of our customers and like feedback so we can continue to grow and serve our customers even better! Diane Gibson, President Cox's Armored Mini Storage Management, Inc.

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