Very well taken care of
I am not very computer savvy, but wanted to make sure someone knows how my husband and I feel about service received since Noelle has been put in the Manager position at Freedom Storage in Mesa on Main Street.
We have a Travel Trailer and have stored it (when not using it) at Freedom Storage in Mesa on Main Street.
We have dealt with Freedom Storage in Mesa for several years. We have also dealt with several different incompetent managers. My husband and I believe we have received the best customer service since Noelle was put in the Manager position. She is always in a good mood and seems happy see us and is very friendly and professional when we come in to this location.
My husband was a professional person and engineer in sales for a semiconductor company for years when we lived in California. I was also in sales and was a customer service representative for years. We both feel customer service is one of the best qualities needed for a successful business.
We also feel it is important to show how much a person is appreciated and what a good job they are doing.
I’m not quite sure who sees these e-mails, but, if it is only Noelle, please forward it to whomever is your supervisor or the owner of the corporate business. My husband and I also believe when some is doing a good job their superiors need to be aware.
Thank you for listening and have a good weekend.
Michael and Mary
PS – By the way, Noelle’s husband Travis was very nice to us whenever we saw him on site when he was working there and kept the grounds looking very clean. He seemed like a nice young man.
Recommended Yes
price5/5 (excellent value)
service5/5 (outstanding)
cleanliness5/5 (squeaky clean)
- Mary Adamo